Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Super
Publié le 31 déc. 2023 sur HotelsHôtel très agréable au calme
Personnel tres accueillant et serviable
Adresse à garder
par un voyageur
Publié le 23 janv. 2023 sur Expedia
Magnifique place tranquille le service était plus que parfait si j’ai à revenir je garde cette place en note.
Commentaires de Gestion de l’hôtel
26 janv. 2023 par JM, Gestion de l’hôtel
Merci beaucoup chère Mélanie pour vos magnifiques commentaires. Nous sommes heureux d'avoir été à la hauteur de vos attentes.Cordiales salutations du team Atmaland
par un voyageur
Publié le 26 avr. 2019 sur Expedia
Cadre très agréable.
Au calme
5 mn à pied du marché aux crabes
Commentaires de Gestion de l’hôtel
11 mai 2019 par Atmaland Resort Team, Gestion de l’hôtel
Merci beaucoup.
Dear guest, thank you very much for visiting us and for your great review.
par un voyageur
Publié le 23 févr. 2019 sur Expedia
Le lieu magnifique, la tranquillité, le personnel, la piscine, la proximité avec le centre tout en ayant l’impression d’etre en campagne.
Rien à dire sauf que c’est extra
Commentaires de Gestion de l’hôtel
18 avr. 2019 par Atmaland Resort Team, Gestion de l’hôtel
Dear guest, thank you very much for your great review and for your visit.
Kind regards
par un voyageur
Burned out and the a/c
Publié le 15 déc. 2023 sur HotelsOn my last day had a electrical problem, burned out the light and no power for 45 minutes,
par un voyageur de Andover
Publié le 2 juill. 2023 sur Expedia
Beautiful place and very nice staff!!
Commentaires de Gestion de l’hôtel
6 juill. 2023 par JM, Gestion de l’hôtel
Dear Julien,We are delighted that you have enjoyed your stay with us and wish you a safe continuation of your trip.Kind regards from the Atmaland resort team
par un voyageur
Great stay, especially for families.
Publié le 28 sept. 2020 sur HotelsThe environment is absolutely great. There's plenty of scenery and privacy. For families, they have a little playground for the kids. The pool is a bit deep but there's actually a more shallow pool attached, so that's great for the kids.
The food we had was also good. When we wanted to go into town, they arranged a tuktuk at a good price and we could tell him to come back for us. Twice we were in town and wanted to go back, so we called the hotel and they sent the tuktuk driver for us. It was very convenient.
The reason I didn't give the higher rating is 2 minor things. 1) there was an odor that came from the sewage line at times. Of course, we noticed it more when first entering the bungalow. It seemed to come from the underground pipes into the shower drain. It was not a big enough problem to prevent our return or ruin our trip, but I'm just fully disclosing. We were in unit #4. 2) The aircon did not blow very cold. Since it rained most of our trip, it wasn't a big problem, but on hotter days, it would be a problem, especially for my hubby and at bed time.
Commentaires de Gestion de l’hôtel
26 janv. 2023 par JM, Gestion de l’hôtel
Dear Tamra,We thank you very much for your extensive and precise review following your stay with us. We are happy that you appreciated the environment, the kid's playground, the food and the professionalism of our khmer team.We do apologise if you also have experienced some insatisfaction that has been well noted and passed on to the relevant service team.Kind regards from the Atmaland resort team
par un voyageur
Publié le 12 févr. 2020 sur Hotels
Lovely resort, very peaceful, great staff and lovely surroundings, but access was a difficult walk.
Commentaires de Gestion de l’hôtel
19 févr. 2020 par Atmaland resort team, Gestion de l’hôtel
Dear guest,
Thank you very much for your very nice review. We are happy that you have enjoyed our beautiful gardens and the quite and peaceful surroundings.
Like almost all resorts in the resort area, the last few hundred meters are indeed on small roads, but rest assured that both municipality as well as resorts owners are working to have this improved in the near future.
Kind regards and wishing you a good and safe continuation of your journey,
Atmaland resort team
par un voyageur
Would not recommend.
Publié le 22 janv. 2020 sur HotelsStay was ok. There is no in room safe, which I always look for, however we were given 15% off food and drink, depending who we paid. The chalet could have done with the floors having a good clean, it seemed only towels and bed sheets were changed. Not all food on the menu was available. On 2 occasions when we went to order food we were ignored by staff to they finished on their phones. At checkout I had to point out costs on the menu as the member of staff was unable to work it out. We had to leave at 7.15am and I asked could we order boiled eggs to take with us, (breakfast was included in our price) only to be told breakfast starts at 7.30am, even though water was being boiled to make another guest coffee.
Commentaires de Gestion de l’hôtel
22 janv. 2020 par Atmaland resort team, Gestion de l’hôtel
Dear Gail,
Thank you for your stay and review.
Let us please give you a detailed feedback on all the points:
When it comes to cleanliness, we are rated one of the cleanest place in town by hundred of guests that have stayed with us. This is visible and can be confirmed on all major international operators. The floors on our gazebos are also cleaned daily but wind and rain can have an impact during the course of the day. Also, please do not forget we are in a tropical garden.
The absence of safe in room as well as time of breakfast is clearly indicated in our policies.
However, we offered you to put your valuables in our house safe. Same for the breakfast where we offered you to have it before our normal opening times as you had to leave early.
We are always doing our best to be flexible as much as we can and cover all needs of our guests.
It is true that not all food on menu is always available as we cook fresh and mostly organic everyday and we can be short of some ingredients.
Our menu is however big enough to cover everyone's needs should one specific dish be missing.
With kind regards,
par un voyageur
Lovely resort
Publié le 29 nov. 2019 sur HotelsLovely resort, rooms are big and comfortable, enjoy our stay very much
Commentaires de Gestion de l’hôtel
30 nov. 2019 par Atmaland Resort Management, Gestion de l’hôtel
Dear Yai King,
We are happy that you have enjoyed your stay at Atmaland resort. We hope to see you again soon. Kind regards,
Atmaland resort team