Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
5,0 Service et personnel
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Escale Bed and breakfast de luxe à Kerikeri
Publié le 6 févr. 2019 sur HotelsSuperbe maison d'hôtes de 3 chambres seulement . Tout est parfait, vous avez vraiment l'impression d'un service personnalisé et VIP. Accueil chaleureux. Calme et classe. Parfait pour un voyage en amoureux.
Commentaires de Gestion de l’hôtel
20 févr. 2019 par Lionel, Gestion de l’hôtel
Thank Paul for taking the time to add your lovely review. We hope to see you back if your travels ever return you to the Bay of Islands.
Nha Mihi
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Our experience with ‘Moongate villa’ was disappointing because on our 2nd day, some building works began next door which woke us up at 8.00am in the morning and the cement pouring and flattening machines started working. It’s no exaggeration to say that the whole of our building vibrated to the machines being used. As for the noise all of this created, it was horrendous!
The owners of ‘Moongate villa’ agreed to give us 1 x night free of charge. Please confirm that you can refund us this back into my card by which I paid.
Kind regards
Sue Haugh
Commentaires de Gestion de l’hôtel
29 févr. 2024 par The Moon Gate Villa team, Gestion de l’hôtel
Kia ora Sue;We were very disappointed with our neighbouring business who chose to operate come ground flattening equipment to improve the adjacent parking area at 8am, without the courtesy of asking or forewarning us. This was totally out of our control, and in the over 12 years we have been open, this is the first time we have had such a disturbance.We do find it a little confusing that you used that incident to justify such a low rating for all the other help we offered, service and accommodation quality. Was that your intention? In recognition of the noise disturbance, we have agreed to compensate one night of the accommodation. As you prepaid your accommodation at a rate agreed through Expedia, we have no access to your financial details; only Expedia will have access to your payment to process a refund. For security reasons a refund can only be issued to the original card. We suggest you persevere with contacting their customer support. Posting requests on this platform are only visible to the public, and will not result in action by Expedia support. Once they contact us to verify we have agreed to this compensation, they can process a credit to you. We trust that you enjoyed the rest of your New Zealand holiday.Nga mihi;
par un voyageur
Publié le 15 déc. 2023 sur Hotels
Great hosts, beautiful property, amazing food! Can’t wait to go back!!
par un voyageur
Publié le 13 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Whetu and Mojo, Gestion de l’hôtel
THank you Earnst for your 5 star rating, but most of all we are so pleased you both enjoyed your stay with us.
par un voyageur
Marvellous at Moon Gate Villa
Publié le 2 mai 2023 sur HotelsA piece of paradise. Peaceful and private. We spent three nights here, wonderful hosts, lovely comfortable rooms surrounded by amazing gardens and yummy breakfasts.
Commentaires de Gestion de l’hôtel
26 juin 2023 par Lionel, Gestion de l’hôtel
Kia ora LeonieThank you for your marvelous review! We are delighted that you had such a wonderful experience during your stay with us. We take pride in providing exceptional service, and your feedback motivates us to continue delivering memorable stays. We look forward to welcoming you back in the future.Nga mihi Team Moon Gate
par un voyageur
Publié le 13 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2023 par MoonGateTeam, Gestion de l’hôtel
Thank you for your rating. Hope to look after you again inthe future
par un voyageur
Publié le 22 janv. 2023 sur Expedia
Highly recommended
Commentaires de Gestion de l’hôtel
22 janv. 2023 par Lionel, Gestion de l’hôtel
Thank you for the review and high recommendation. All the best
par un voyageur
Publié le 21 nov. 2022 sur Hotels
Lovely place, quiet and peaceful.
par un voyageur
Small paradise
Publié le 7 févr. 2022 sur HotelsWe went for 2 nights with our dog Millie , we love everything about the cottage, they kindly have a bed and bowls for her. It was fantastic stay, breakfast was fresh and delicious! And excellent service. Is a small paradise for relax and enjoy
Commentaires de Gestion de l’hôtel
7 févr. 2022 par Mojo & Whetu, Gestion de l’hôtel
Thank you so much for taking the time to review our cottage and we are really pleased you both (and Millie) enjoyed your stay with us! Wonderful guests and a joy to look after.
par un voyageur
Publié le 4 janv. 2022 sur Expedia
It was a lovely big room, very quiet and private, breakfast was fit for a King! Hosts were friendly and charming
Commentaires de Gestion de l’hôtel
5 janv. 2022 par Lionel, Gestion de l’hôtel
Kia ora Michellle, and thank you for taking the time to provide a review. Yes, our Premium (Writer's Retreat) room is a generous size and has those lovely private views across the gardens. We are pleased you both enjoyed your stay with us; we hope to see you again if your golfing travels see you revist the Bay of Islands. Nga mihi; Moon Gate Team
