Note fondée sur 196 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Pas adapté pour 4
Publié le 22 avr. 2023 sur HotelsLe logement est très bien pour 2 personnes mais pas adapté à 4 personnes. Le couchage dans le canapé était tout cassé et non préparé.
On nous a dépanné avec un lit d'appoint mais ce n'était pas a la hauteur de nos attentes pour une famille de 4 personnes.
Le lit double était confortable, la cuisine semblait bien équipée.
Commentaires de Gestion de l’hôtel
23 avr. 2023 par Kern Riverfront Lodge, Gestion de l’hôtel
Hello Clayton; Thank you so much for taking the time to post your review of our Lodge. I will certainly look into the situation with the beds as those are newer mattresses. Comfort for our guests is a high priority. Sincerely, Deborah Gifford
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Awkward going to occupied room. Never notified about room change. However once reached by phone, folks were very helpful. Property was clean and well equipped. Unfortunately closeby park and river access under construction and not accessible which was disappointing
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Kern Riverfront Lodge , Gestion de l’hôtel
Hello Pat; Thank you for taking the time to write a review and comments surrounding your stay with us. It is greatly appreciated as we strive to improve with each and every stay. Please accept our sincere apology for any inconvenience you may have experienced due to the upgraded room change.Sincerely, Deborah
par un voyageur
Publié le 26 août 2024 sur Expedia
Needs updating but it is clean.
Commentaires de Gestion de l’hôtel
26 août 2024 par Kern Riverfront Lodge, Gestion de l’hôtel
Good Evening Brandon; Thanks so much for taking a moment to post your review and comments surrounding your stay with us. It is greatly appreciated.Sincerely, Deborah Gifford
par un voyageur
Publié le 8 août 2024 sur Expedia
A cool place where people do seem to care about taking care of it. I would suggest they get an ice machine though.
Commentaires de Gestion de l’hôtel
8 août 2024 par Kern Riverfront Lodge , Gestion de l’hôtel
Good morning Elena; Thank you for posting a review of your stay; it is greatly appreciated. Certainly going to look into adding an ice machine.Sincerely, Deborah Gifford
par un voyageur
Publié le 3 août 2024 sur Expedia
Our family of 5 and our dog stayed here for 3 nights during the Borel Fire evacuation and felt right at home! They have the best location, right across from the Kern River and Riverside Park. There is an ice cream window a few doors down, a Shell gas station and gift shop right on the corner and it is right behind Cheryl's Diner and close to many other restaurants. The lodge was super homey feeling and comfortable. We had the upstairs suite, it was huge! Full size kitchen, 2 queen beds that were very comfy, a rollaway bed, futons and a couch in the living room, full size dining room table and counter seats as well, 2 bathrooms and the showers have amazing water pressure, huge porch on the front over looking the river, several beautiful antique furnture pieces, and so many other special touches! The manager and house keeper were friendly and welcoming but gave us our privacy and we didn't hear the guests downstairs at all. There is a cute courtyard in the back with tables and grills and even a beautiful apple tree and painted mural on the back cabin. Fast Wifi and lots of channels to watch also. We are looking forward to staying here again in the future and will recommend to all our friends and family :)
Commentaires de Gestion de l’hôtel
4 août 2024 par Kern Riverfront Lodge, Gestion de l’hôtel
Good Evening Erica; Thank you so much for taking the time to post such a wonderful review and rating of your stay with us. It is greatly appreciated. We had so many firefighters and evacuees there and the RV Park. Just happy to be able to accommodate everyone when they needed it most. Pray all is well with you and yours. Would love to have you back again but at a much discounted rate. Sincerely, Deborah Gifford
par un voyageur
Publié le 1 août 2024 sur Hotels
Dejligt område lige ved floden. Hyggelig by.
Commentaires de Gestion de l’hôtel
1 août 2024 par Kern Riverfront Lodge , Gestion de l’hôtel
Good evening Paulo; Thank you so much for posting a review rating of your stay with us. It is greatly appreciated.Sincerely,Deborah Gifford
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Overall a good experience.
When we walked in the front desk lady came out and said our room's 🚽 toilet is completely broken. So an hour later the gentleman came and installed a brand new one. The kitchen sink also has issues but fixed also. So many flies mosquitos and bugs, they actually had small a bug swaper on the frig. The beds sheets were very clean. Had a Full kitchen so we cooked our own dinner.
The outside of the building does not look at that but the inside was great.
Great location since the kern river is right across the street.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Kern Riverfront Lodge, Gestion de l’hôtel
Good Morning Drew; Thank you so much for posting a review and comments surrounding your stay. It is greatly appreciated. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. As much as we would like for issues to arise while there are no guests in the room, that is not always the case.Sincerely,Deborah Gifford
par un voyageur
Publié le 24 juin 2024 sur Expedia
NA
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Kern Riverfront Lodge, Gestion de l’hôtel
Good Morning Pang; Thank you for posting a review rating of your stay with us.Sincerely,
par un voyageur
Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2024 par Kern Riverfront Lodge, Gestion de l’hôtel
Good Evening Michelle; Thank you so much for posting a review rating of your stay with us. It is greatly appreciated!Sincerely, Deborah Gifford
par un voyageur
Publié le 14 juin 2024 sur Hotels
I loved it. Right across from the park and river. Room was nothing fancy, but clean and comfortable.
Commentaires de Gestion de l’hôtel
22 juin 2024 par Kern Riverfront Lodge, Gestion de l’hôtel
Hello Don; Thank you for taking the time to post a review of your stay. We appreciate it very much.Sincerely, borah Gifford
