Note fondée sur 301 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juin 2024 sur Hotels
par un voyageur
Publié le 26 juin 2024 sur Hotels
par un voyageur de West Chester
Publié le 25 juin 2024 sur Expedia
The property was clean and well put together. My only comment would be to add a couple more fans on the days it is really warm. We had two rooms but only one fan, and even with the windows open it was very warm.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Daryl , Gestion de l’hôtel
Dear Erin,Thank you for taking the time to give us your feedback following your recent stay with us. I am so pleased to read that you enjoyed your stay. I do hope we will have the opportunity to welcome you back again in the near future or perhaps tempt you to visit one of our sister properties. You can find out more at Kind regards, Daryl
par un voyageur
Publié le 23 juin 2024 sur Expedia
Or stay in a signature double room for 2 nights in June was very much enjoyed. The staff were excellent, Daryll and Marianne thank you. Welcomed dogs. Fantastic location. Parking in the main Keswick capital was not a problem - cheap at £12:50 for 24 hours and dropping off suitcases was easy.
We are on the restaurant and the food was great. Breakfast was top notch. We would stay again. Thank you to all staff.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Daryl , Gestion de l’hôtel
Dear Gail,Thank you for taking the time to give us your feedback following your recent stay with us. I am so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again in the near future or perhaps tempt you to visit one of our sister properties. Kind regards, Daryl Team leader
par un voyageur
Publié le 22 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Vanda, Gestion de l’hôtel
Dear Eileen,Thank you for your feedback we look forward to welcoming you back again soon.Kind regardsVanda SiposAssistant Manager
par un voyageur
Publié le 20 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juin 2024 par Vanda, Gestion de l’hôtel
Dear Brian,Thank you for your feedback, we look forward to welcoming you back again soon.Kind regards,Vanda SiposAssistant Manager
par un voyageur
Publié le 19 juin 2024 sur Expedia
Property was fine. Our issue was that we wanted to reduce our stay to 2 nights instead of 3. We tried the phone numbers provided by Expedia but could not reach the hotel in advance. We even had our hotel try them and no answer. So as a result we were not able to provide them advance notice. We informed them that we would only be staying 2 of the 3 nights, but they would not give us any refund whatsoever. They even charged us for the breakfast on the day we were not there. The attendants kept saying they there was nothing they could do. My biggest issue is that if I could have reached them in advance and confirmed that I would be charged the full amount, It would have influenced my decision on making the change in the first place. Bottom line is that that they were very difficult to reach and communicate with.
par un voyageur
Publié le 18 juin 2024 sur Hotels
par un voyageur
Publié le 15 juin 2024 sur Hotels
par un voyageur
Publié le 10 juin 2024 sur Expedia
