Note fondée sur 319 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juill. 2024 sur Hotels
par un voyageur
If in Keswisk, stay at Royal Oak
Publié le 24 sept. 2024 sur HotelsVery courteous, helpful staff. Please note that they would allow check in ONLY at or after 3pm. Parking is a short walk away.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Vanda, Gestion de l’hôtel
Dear Rajesh,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regardsVanda SiposAssistant Manager
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 nov. 2024 par Daryl , Gestion de l’hôtel
Dear Trevor,Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon,Kind regards, Daryl
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 nov. 2024 par Daryl , Gestion de l’hôtel
Dear Walter,Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon,Kind regards, Daryl
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Daryl, the manager, took great care of us, as did all the staff. Had two dinners and two breakfasts, all the meals were great!
There is no onsite parking so either find a parking spot on your own or pay for parking in one of the lots. There is a loading area right by the hotel door, so we were able to check in, get our luggage to our room and then find parking. There is no luggage rack or closet, except for a small open rod that had a 7-8 hangers - had to leave suitcases and bags on the floor.
Location is perfect, right in the heart of downtown.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Vanda, Gestion de l’hôtel
Dear Anne,Thank you for taking the time to let us have your feedback; please accept my apologies for any inconvenience caused.I am pleased to hear in general you enjoyed your stay, however will share your comments with my team to make the relevant changes and improve our future guests experience.Hopefully we will have the opportunity to welcome you back in the not too distant future.Kind regardsVanda SiposAssistant Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Last night of a business trip, but have stayed previously. Super location, first class breakfast & very cosy room. Couldn’t access room to after 3pm but this wasn’t a problem. There is no parking at this hotel as it is literally on the town square. Lots of public paid parking close by or you may be fortunate to find free street parking.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Vanda, Gestion de l’hôtel
Dear Richard,It was lovely to read your comments about your visit to our inn. Thank you so much for letting us know about your stay. All guest feedback is really important to us, and we do share it with our team each week as it helps us to recognise great work and continue to improve our service. It would be our pleasure to welcome you back again.Kind regards,Vanda SiposAssistant Manager
par un voyageur
Publié le 10 sept. 2024 sur Hotels
The staff we met at the Royal Oak were all very helpful and friendly. The room was quite small but nicely decorated. The bathroom didn’t match the pictures on hotels.com website though, it was very small and not as new. I liked the doggy welcome pack for my dog, with a ball, chews and pop bags. The room and tea, coffee & hot chocolate, as well as lovely biscuits and sweets. There was white company toiletries, face masks and ear plugs all in the room. The little extras made this room so much better. The breakfast was fairly nice and the pub served food on the evening. We didn’t eat there because it was quite pricey for the type of food. The place is located right in the centre of Keswick and was a great base. The room was quite hot, but there was a fan. We would stay again if the price was reasonable.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Vanda, Gestion de l’hôtel
Dear Cheryl,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us. We have a lot going on at the moment and hopefully by next summer we will have a completely new look. We are waiting for approval. Hopefully we will have the opportunity to welcome you back again in the future. Kind regardsVanda SiposAssistant Manager
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Great time at the hotel, the breakfast was very nice, the room was very good. We visited the lakes so we could get some walks in, both catbells and crummock water are 10-15 mins by car. Keswick is a lovely town with great pubs and shops.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par vanda, Gestion de l’hôtel
Dear Ross,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regardsVanda SiposAssistant manager
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Super clean room with a very comfortable bed. Very friendly and helpful staff. We travelled with an elderly relative and the lack of parking was more of an issue than we anticipated. It would be no problem for people with no mobility issues.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Daryl, Gestion de l’hôtel
Dear Christine,Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.Kind regards, Daryl
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Fabulous
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Vanda, Gestion de l’hôtel
Dear Morven,Thank you for your positive feedback we look forward to welcoming you back again soon.Kind regardsVanda SiposAssistant Manager
