Note fondée sur 72 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montrose
Listing as described
Publié le 15 oct. 2024 sur HomeAwayClose to Duval Street and within walking distance to everything. Full kitchen is nice. Good for a Key West visit.
par un voyageur de West Bloomfield, Michigan
Horrible experience
Publié le 1 oct. 2024 sur HomeAwayWe checked in Friday night. First noticed, and called office because the Air conditioner and TV weren’t working.
I was told someone would be out tomorrow morning! After that call, we started unpacking and noticed the floors were dirty and covered in bugs. The shower had Mold growing in it and there were paint cans in the bathroom!
All back and told them we were leaving first thing in the morning. Have called several times, and received several calls from different people. Bottom line, we left first thing Saturday morning! One girl I talk to said we could expect a refund, but considering I have still received text and emails asking about our stay, I won’t hold my breath waiting for the refund, so I have disputed the charges with my CC. I have several pictures of proof of condition of property, text informing that we left Saturday morning, and receipts of where we checked in once we left there!
Commentaires de Gestion de l’hôtel
21 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Rebecca, for your feedback! We sincerely apologize you have found issues in the home. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Enjoyed our stay
Publié le 9 sept. 2024 sur HomeAwayThis was our second stay here. Kitchen was perfect. New dishes and pots. Had everything you would need for a fun vacation.
par un voyageur
Cute Key West Accommodation with Good Location
Publié le 19 août 2024 sur HomeAwayWe enjoyed our short stay! The location was perfect - In a mostly quiet neighborhood but close to Duval Street, so walking to our activities was very convenient. Overall, the unit was clean with added touches such as mini-soap & mini-shampoo, plus some ice trays were ready in the freezer! Great for a hot day. The decor(chest of drawers, bed, & mirror) are rattan which gave a unique & classic "island vibe". Moving around on the bed is very loud due to the type of frame it is on. It wasn't a problem for us. Note for those of you who might have breathing issues: At first glance, the unit seemed worrisome because the A/C unit showed that the filter needed to be cleaned & the smell coming out of the A/C is very musky. There is also a lot of moisture damage, to the inside wall, under the A/C unit. There is some mildew on the grout in the shower(seems like a repair was done, but the wrong grout was used on the patch). With no air-flow to rid the bathroom of moisture, it's unavoidable. This made the unit appear dirty for my first impression. However, upon further exploration, the unit was cleaned with care. The floors, refrigerator, & counters were clean. The A/C unit is noisy(as "window shakers" typically are), but it also helped drown out noises from outside. Public parking is very limited (as stated in the listing), but there seems to be enough parking on the main street a block or two down. Check-in instructions were clear & the host communicated well. I would stay here again.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
par un voyageur
Great location
Publié le 26 juill. 2024 sur HomeAwayClean and cozy as described!
par un voyageur
loved it
Publié le 13 juill. 2024 sur HomeAwayvery cute
par un voyageur
Good place to stay.
Publié le 27 juin 2024 sur HomeAwayIt was a good place to stay. One street over from Duval, so not where all the noise was late at night.
Internet was to be desired. Also, need more wash cloths & bath towels.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Judy, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback as a means to continually improve our homes for future guests.
We hope to host you for another truly carefree and great vacation in the future!
par un voyageur
New bed needed!
Publié le 16 juin 2024 sur HomeAwayOverall nice stay. Did not like the fact that we could not check in 35 minutes early that was a little ridiculous! My other suggestion is to get a new bed, it’s clearly worn the f out, with indentations in bed, this is a clear sign, plus you can’t even get in bed without it making horrible cracking noises. ITS TIME.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Dino, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Ideal for a few days in Key West
Publié le 4 juin 2024 sur HomeAwayNice little property to stay for a few days. As advertised with clean with a comfy bed, plenty of bath towels and a good kitchen. On street parking was a bit tight at times but we always managed to get a space. Wifi was good and available on the porch area but struggled to reach inside, and the AC wasn't the quietest although it wasn't as bad as I though it would be having read some other reviews.
If you are after a base for a few days in the Keys it's ideal.
Commentaires de Gestion de l’hôtel
19 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Emily, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the AC issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Repeat guest - will book again
Publié le 14 mars 2024 sur HomeAwayThis property was even a bit nicer than the last and the location could NOT be beat. I will use this company again.
