Note fondée sur 899 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Angelica Silva, Guest Services, Gestion de l’hôtel
Hi PascaleThank you so much for taking the time to review Ocean Key Resort & Spa.We truly appreciate your stay and look forward to welcoming you again in the future!Sincerely,Angelica SilvaGuest Services
par un voyageur
Publié le 8 janv. 2020 sur Expedia
propre mais sans plus .... la salle de bains pas nicquel .
Commentaires de Gestion de l’hôtel
8 janv. 2020 par Ocean Key Resort & Spa, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback.
par un voyageur
parfait
Publié le 16 déc. 2019 sur HotelsHôtel extrêmement bien placé a key west, on se ballade à pied sans problème. Personnel ultra accueillant et aux petits soins. J’y retournerais bien volontiers si je retourne à key west un jour...
Commentaires de Gestion de l’hôtel
16 déc. 2019 par Ocean Key Resort & Spa, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback.
par un voyageur
Superbe hôtel
Publié le 21 août 2019 sur HotelsEmplacement de premier choix
Piscine superbe
Commentaires de Gestion de l’hôtel
21 août 2019 par Ocean Key Resort and Spa Team, Gestion de l’hôtel
Thank you for your positive feedback and for staying with us!
par un voyageur
A solid key west choice
Publié le 4 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
4 oct. 2024 par Craig, Gestion de l’hôtel
Hi Jennifer -Thank you for your three-night stay and we value your feedback! While appreciative of your honest assessment, I share our team's disappointment with your experience failing to meet expectations.At a time most conducive to your schedule, I request an opportunity to speak further on our team's missed opportunities. Until then, we remain available to provide further assistance, if needed.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
This was the perfect place to stay. Sunset pier, Hot Tin Roof, conveniently located at the start of Duval Street. Every staff member made us feel welcome. The resort is so nice.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Craig, Gestion de l’hôtel
Hi Mary -Thank you for your four-night stay & we value your feedback. We're thrilled our team was able to assist & most importantly, thrilled you enjoyed your experience!We cordially invite you to return & look forward to sharing your next Key West memory.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Craig, Gestion de l’hôtel
Hi Cheryl -Thank you for your recent stay and we value your feedback. We're thrilled you enjoyed your experience and appreciate your honest assessment. We cordially invite you to return & look forward to greeting you in the future!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Sunset pier is the best.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Craig, Gestion de l’hôtel
Hi Nicholas -Thank you for your recent stay and we value your feedback. We're pleased our team was able to assist and thrilled you enjoyed our on-site amenities! We agree that Sunset Pier is an island highlight and we're proud of the joy it brings our guests!As always, we cordially invite you to return and are committed in remaining your Key West destination.
par un voyageur de Evansville
Publié le 21 sept. 2024 sur Expedia
Two of the three elevators were not working, the one that was working smelled awful. Room was nice, although adjacent rooms could be heard as the walls are very thin. Nice place, nice view, way overpriced though.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Craig, Gestion de l’hôtel
Hi Luke -Thank you for staying with us & we value your feedback! We are pleased with the areas in which we met expectations but share your frustration with the ones where we fell short. Your honest & fair assessment of your experience will allow our team to learn from our errors and to ensure we remain committed to providing the service our guests expect.We cordially invite you to return and I am available for any further assistance.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Beautiful
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Craig, Gestion de l’hôtel
Hi Norma -Thank you for your three-night stay and we're thrilled you enjoyed your experience! We cordially invite you to return and look forward to greeting you in the future.
