Note fondée sur 120 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fall Keys stay
Publié le 21 nov. 2024 sur HomeAwayNice location and very clean but needs some extra touches. Kitchen chairs need cushions, almost impossible to sit for any length of time. Really the only comfortable seating is the couch.
Get real throw rugs. The ones there are slippery and always rolling up. A trip hazard for sure.
Fix the air conditioning. A cutting board in the kitchen would be a plus as well. When it trips on, it sounds like a train going thru the bedroom. Woke us every time.
And lastly, a couple of cheap folding chairs so one could sit on the porch.
par un voyageur
Tides on Simonton
Publié le 14 nov. 2024 sur HomeAwayWe would definitely stay here again! Great location, exactly as described, overall great place.
par un voyageur
1year wedding anniversary
Publié le 18 oct. 2024 sur HomeAwayWe found the tides on Simonton online and booked it immediately. When we arrived, the check-in process was very easy and the location is very nice. We ate down the street at Duffys twice during our stay and it is an amazing place. I highly recommend their prime rib. we will definitely be back
par un voyageur
Mrs
Publié le 8 oct. 2024 sur HomeAwayWill never use their sight again.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par VrboOwner, Gestion de l’hôtel
Alverda we are sorry you felt your experience was worth one star only. To help future guests better understand your review, we looked into our records and found your issue was the following: upon booking, you chose an arrival date that was 1 day earlier than you had planned. You didn't notice the mistake when we sent the email confirmation, the signed agreement or the check in instructions. Those would have been 3 separate opportunities to rectify your mistake. Once you reached the end of your stay you let us know of the issue and asked for a refund. As most other hospitality businesses, we do not offer refunds for nights that were booked but not used. We hope you understand and we sincerely wish you all the best in the future.
par un voyageur
Great
Publié le 31 juill. 2024 sur HomeAwayNice place to stay. Very short walking distance to everything and with a bike it’s very easy to get around. The drawback was the lack of parking. It added an additional $100,- fee for 3 nights
par un voyageur
Comfy Cottage
Publié le 23 juill. 2024 sur HomeAwayLovely cottage retreat! Very spacious and comfortable. Very well equipped kitchen . I used the kitchen a lot. Nice dining table. Comfy medium - firm bed . Big bathroom with large shower . Great location right next to Duval. Air conditioning provided nice white noise for sleep even though street noise was almost nonexistent. Nice high ceilings. Excellent host Whitney responded to my few texts immeadiatly and made me feel welcome. I plan on coming back to this comfy retreat .
par un voyageur
Great spot
Publié le 31 mai 2024 sur HomeAwayGreat spot
Commentaires de Gestion de l’hôtel
19 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for this short and sweet five star review John, we hope to have the pleasure to host you again next time you visit the island.
par un voyageur
Steve
Publié le 10 mai 2024 sur HomeAwayProperty was not as clean as I expected. Information in downloaded info said check-in info would be emailed about a week ahead, did not get check-in info unit I called the day before check-in.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par VrboOwner, Gestion de l’hôtel
Steve, thank you for taking the time to list the issues you encountered. Our process is to send check in instructions the week before by email, then the property manager sends a welcome text the day before check in and the key lock box code once the home is ready for check in before or at 4pm. Sometimes check in instructions go straight to the spam folder depending on your inbox settings.
We hope this won't keep you from renting with us again, please reach out to your property manager as soon as you notice cleaning issues or anything else in the future, they will send someone to rectify right away. We really thrive to make out guests' stay the best possible and are so sorry yours fell short.
par un voyageur
So cute !!!
Publié le 15 avr. 2024 sur HomeAwayVery clean cozy and fresh. Great local too.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review. We are so thrilled to hear how much you loved this home and hope to see you again!
par un voyageur
Clean, cute, convenient
Publié le 1 avr. 2024 sur HomeAwayWonderful location. Very clean. centrally located in Key West. Loved it.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful review. We enjoyed hosting you and hope to see you back in Key West again soon!
