Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
5,0 Confort de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Frisco, TX
Jackhammering Construction Zone
Publié le 14 août 2024 sur HomeAwayIf you enjoy the sounds of jackhammering and heavy duty impact wrenches on steel containers, combined with waiting in your car for construction crews to move, this is the property for you! We were prepared for buildings around the property to have some construction, but this property only had one lane open to get to the parking garage that was regularly blocked by construction crews. The only source of fresh air was the sliding glass door and there was an active jackhammer work ongoing outside that door. Additional work in the comdos being built was almost as loud as the jackhammer. Vacasa was awful to deal with, saying that they had no idea if the construction schedule. If they have visited the property anytime within the last 6 mos, they should have had an idea and disclosed it. We go to Summit County in the summer to relax, which was impossible at this property while some of the construction is ongoing. We finally got Vacasa to move us, but it took almost an entire day of trying to reach the “local team” and continually calling back. The local person I did finally speak with told me that they can’t be aware of what’s going on with a property, so scary to think that the get paid for managing a property and are unaware of what’s going on with it. FWIW, the studio seemed decent, just be aware of the construction.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi Al, thank you for being our guest and taking the time to share your feedback. We sincerely apologize for the noise disturbance from construction happening across the street. We appreciate you sharing your concerns so our team could relocate you and we hope the rest of your stay unfolded with ease. Our local manager assured us that the notes have been updated to note that there is construction across the street and guests might experience noise during regular business hours. We hope you will give us another opportunity to provide you with a much-improved experience in the future.
par un voyageur
Publié le 31 juill. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
22 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback with us. Our goal is to continuously improve and provide the best possible experience for all of our guests, and your input is invaluable in helping us achieve that goal. If you would be open to discussing your feedback further, please feel free to reach out to us directly. Thanks again, we hope to have the opportunity to welcome you back and exceed your expectations in the future.
par un voyageur
Short Stay
Publié le 22 juill. 2024 sur HomeAway10 digit code instead of a key or something you could remember was a pain. The murphy bead 0 support and folded in like a taco.
par un voyageur
Excellent location, uncomfortable sofa bed
Publié le 19 mars 2024 sur HomeAwayProperty is in an amazing location walking distance to the lift. The building itself has some nice facilities, and seems well maintained, heating was good and not noisy.
Main issue was the sofa bed which I have reported to the owner as being very uncomfortable. I recommend throwing in an air mattress if you are considering any guests sleeping on the sofa bed.
Commentaires de Gestion de l’hôtel
22 mars 2024 par VrboOwner, Gestion de l’hôtel
Emma, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
par un voyageur
It was nice.
Publié le 11 janv. 2024 sur HomeAwayIt was a nice cozy little studio to stay in. The check-in process was a little confusing at first but I got it figured out. I wish the lighting was a little brighter, all the lights were so dim. I did love that it was literally a few min walk to the Gondola!
par un voyageur de Colorado Springs, CO
Great location, needs some work
Publié le 16 juill. 2023 sur HomeAwayFirst, the good. Check in and communication were great. Very explicit instructions on how to retrieve key, park and how to gain entry to apartment. The location was fantastic. It was less than a 5 minute walk (summer time so no ski boots) to River Run Village. Winter time would be an easy walk to gondola. Price was super reasonable and no outrageous cleaning fee (other places wanted $400 for 2 nights). Plenty of towels in the bathroom and extra linens in the closet.
Now the bad. The apartment was hot (we are aware there in no AC up in the mountain) and we did not feel comfortable leaving door open to sleep as we were on ground level. The listing stated the apartment was on garden level and 2nd floor so at time of booking not quite sure where it was located. The obstructed view is a giant electrical box and construction. There were construction workers right outside our sliding glass while we were sleeping and getting ready so we kept shades shut and it was super dark in there. Other notes: terrible smell coming from kitchen sink which is about 1 foot from the Murphy bed so not pleasant when sleeping. The mattress was not comfortable for two middle aged people (younger people who aren’t already falling apart may fair better then I did). Toilet seat was stained and should be replaced. We never did find the TV remote (only the Dish remote). Maybe we are too old to figure it out. Fireplace falling apart. Screen door ripped.
Priced right, needs updates.
Commentaires de Gestion de l’hôtel
1 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Great location very close to the ski hills.
Publié le 11 mars 2023 sur HomeAwayCozy condo with all essentials for a vacation.
par un voyageur
Ski days
Publié le 7 févr. 2023 sur HomeAwayNice small unit that was great for concentrating on skiing. It is a 3 minute walk to the River Run gondola.
par un voyageur
Snow getaway
Publié le 1 janv. 2023 sur HomeAwayConvenient and right for the price.
par un voyageur
Excellent studio close to gondola
Publié le 18 févr. 2022 sur HomeAwayAll around very clean and comfy and great location. Mattress on Murphy bed is excellent. Well stocked. Very nice sofa and chair. Gas fireplace.
