Note fondée sur 345 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Nick B, Gestion de l’hôtel
Thank you so much for the perfect score! We’re thrilled to know you had an excellent experience. Your positive feedback means the world to us, and we look forward to welcoming you back for another great stay!
par un voyageur
Publié le 17 mai 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
20 mai 2024 par Nick B, Gestion de l’hôtel
Thank you for your perfect rating and positive feedback! We're thrilled to hear that you had a great experience. If there's anything specific you particularly enjoyed or if you have any suggestions for us, we'd love to hear them. We look forward to welcoming you back for another fantastic stay in the future!
par un voyageur
Moyen
Publié le 27 sept. 2023 sur HotelsHôtel pas très confortable pas très propre et un peu éloigné du centre
par un voyageur de Laguna Niguel
Publié le 12 oct. 2024
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Nick B, Gestion de l’hôtel
Thank you for the fantastic 5 out of 5 rating! We’re thrilled to hear that you had such a wonderful experience with us. Your kind words motivate our team, and we look forward to welcoming you back for another amazing stay!
par un voyageur
Publié le 21 sept. 2024
par un voyageur
Publié le 12 sept. 2024
Nice place to stay, just needs a little updating. New carpet in hallways. I loved that they had chairs in the rooms that were comfortable for watching tv at night. The owners were extremely nice.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Nick B, Gestion de l’hôtel
Thank you for your kind review and for pointing out the areas where we can improve! We're glad to hear that you had a comfortable stay and appreciated the thoughtful touches like the chairs for relaxing in the evening. Your suggestion about updating the carpets in the hallways is well noted, and we agree that a refresh would enhance the overall experience. It’s wonderful to know our hospitality made a positive impression, and we look forward to welcoming you back for an even better stay in the future.
par un voyageur
Publié le 17 août 2024 sur Expedia
No es igienico
Commentaires de Gestion de l’hôtel
25 août 2024 par Nick B, Gestion de l’hôtel
We apologize for the issues you experienced. Your feedback is crucial, and we are addressing the concerns you raised to improve our services. If you would like to discuss this further or if there's anything else we can do to address your concerns, please let us know.We hope you will give us another chance to serve you in future!
par un voyageur
Spacious room
Publié le 16 août 2024 sur HotelsGreat hotel. Busy area (Week of Sturgis). Big and comfortable room. Good breakfast.
Commentaires de Gestion de l’hôtel
25 août 2024 par Nick B, Gestion de l’hôtel
Thank you so much for your positive feedback! We're thrilled to hear you enjoyed the room and breakfast, even during the busy Sturgis week. We look forward to welcoming you back in the future!
par un voyageur
Run down , cold pool
Publié le 16 août 2024 sur HotelsThe hosts were very friendly and sweet. The room was ok, the bathroom door handle was coming off. The carpet in the stairway had he’s in it. The pool was ice cold. It was ok if you were just sleeping , but nothing more.
Commentaires de Gestion de l’hôtel
25 août 2024 par Nick B, Gestion de l’hôtel
Thank you for your feedback. We’re glad to hear you found the hosts friendly and sweet. I’m sorry to hear about the issues with the bathroom door handle, the carpet, and the pool temperature. We’ll address these concerns to improve our guests' experience. Your input is invaluable, and we hope to provide a better stay for you in the future.
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2024 par Nick B, Gestion de l’hôtel
I’m sorry to hear that your experience was so disappointing. We strive to ensure every guest has a pleasant stay, and it’s clear we missed the mark. We will look into the issues you’ve mentioned and work on making necessary improvements. Thank you for bringing this to our attention.Despite all issue, We hope you will give us another chance to serve you in future!
