Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Marriage/honeymoon
Publié le 28 oct. 2024 sur HomeAwayIt was nice and clean with beautiful views! Definitely will be back
par un voyageur
Paradise
Publié le 5 oct. 2024 sur HomeAwayViews were beautiful, loved the stream and sunset view beyond deck. Waking up to the hot tub each morning was amazing, very clean. Only downside was the construction near by, but not property owners fault. Would definitely stay again.
par un voyageur
Keystone
Publié le 27 sept. 2024 sur HomeAwayThe townhouse was perfect! The management responded quickly. We loved the place! The only problem was that the amenities in the description included a hot tub. There was a hot tub in the patio. It was locked. When we asked about the management said to speak with the resort. We could never get anyone to answer the phone and the Automated system didn’t understand what we needed. We were unable to use the hot tub. Everything else was great
par un voyageur
Great experience!
Publié le 14 juin 2024 sur HomeAwayThe only thing we’d recommend is to have windows checked, difficult to close & lock. This made it uncomfortable, since it was warm on the upper levels.
par un voyageur
Nice, clean home in beautiful location
Publié le 13 juin 2024 sur HomeAwayLocation was lovely. The property was very clean and had everything we needed. We had an issues with an outlet and it was resolved very quickly. The property management company was very responsive and easy to work with. We would stay at this location again.
par un voyageur
Unfortunate company managing this property
Publié le 20 avr. 2024 sur HomeAwayThe management company is the biggest problem we had with the rental. We rented the unit for a college buddies ski trip that we have done since 2006-07. Rental company reached out a week before we were scheduled to arrive (Easter evening after 9pm) to let us know the hot tub was out of order. Ok, easy solution- you have a week to fix it or you can just refund us our rental and we will find another place with a hot tub. Refund was not an option- they made it sound like they might try to fix the tub but judging by the sign on the hot tub and the fact that no one showed up the four days we were there I don’t think that was ever in their plans. They even suggested we could go ahead and cancel to find another place but that would follow the refund policy which would mean no refund. VRBO not much help either as they said not having the hot tub was not enough of a issuefor them to step in. We even offered to stay in one of their other rentals anywhere in summit county that had a hot tub but they said this was not an option. Only concession they offered was 10% off the booking. No offer to refund the hot tub fee until asked(still haven’t). The catch with the 10% is that you agree to no negative review. We refused the 10% so we can review and warn others of this company. unhelpful and are in it for the money alone. never stated how long the tub was down after asking multiple times. I’ve wasted hours of my life and am done. Beware Summit County Mountain Retreats.
Commentaires de Gestion de l’hôtel
21 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review. We do apologize that this guest did experience this during their stay, this hot tub was out of order and unfortunately a new one was not delivered in time to replace this. The guest was offered a refund that was in line with our rental agreement and did not accept the amount we offered.
par un voyageur
At the lift
Publié le 18 févr. 2024 sur HomeAwayGreat location, closer to the Peru lift than the parking lot at River Run. Only complaint was the lack of puzzles for relaxing in the evening.
par un voyageur
Great location!
Publié le 30 janv. 2024 sur HomeAwayRecently stayed with party of 6. Clean and exactly as described/shown in photos. Plenty of space for our two families to spread out, cook and enjoy great views. Easy walk across parking lot to access slopes. Hot tub and garage are great features.
par un voyageur de Owasso, Oklahoma
Great Family Sky Getaway
Publié le 22 déc. 2023 sur HomeAwayWe rented this 3 bedroom condo at Keystone, CO. It was an easy walking distance to the Peru lift. The condo was spotless, had a great quantity of dishes, silverware, glasses, etc. The layout was good for our family - 1 bedroom & bathroom on each of the 3 floors. We would definitely rent this condo again in the future.
par un voyageur
Bright and sunny
Publié le 9 oct. 2023 sur HomeAwayThe property was bright, sunny and quiet. A lovely girls get away in the autumn to enjoy the mountains and create.
