Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Fraser Island stay
Publié le 2 juill. 2024 sur HomeAwayWe had a great time staying in Marks property. The house was perfectly set up and a great space. It isn’t exactly walking distance to Kingfisher Bay as there is a very steep climb and the walk takes around 10-15 minutes, but if you speak to the resort reception you can take the courtesy bus.
par un voyageur
Great house for a group
Publié le 29 avr. 2024 sur HomeAwayThe house is great for a couple of families, perched up on the hill overlooking Kingfisher Bay resort. Comfortable beds and with all the facilities you need.
par un voyageur
Great Location
Publié le 29 avr. 2024 sur HomeAwayThe house is fantastic and set in a beautiful location. Beds were comfortable and bathrooms were good. Communication with the owner was great. The cleanliness of the house was however extremely poor. Bathrooms, floors, windows, the deck and the kitchen were all dirty. We left the house cleaner than when we arrived. Considering the cost, we expected better.
par un voyageur de Brisbane
Best of the best
Publié le 7 nov. 2023 sur HomeAwayGreat house in the best location, with use of the resort amenities. Would stay again.
par un voyageur
Beautiful House but unclean and run down
Publié le 31 janv. 2023 sur HomeAwayThis was the second time we had stayed at Kingfisher Heights but in two different houses. We had high expectations based on the pictures of the house and our first stay. With the experience I have in the travel & tourism industry, I am used to reviewing properties. Unfortunately, Sandy Escape did not meet expectations. The following were the main issues:
- The property was quite unclean with piles of dirt left in the downstairs bathroom.
- We advised there would be 10 adults staying but were only provided with 7 bath towels, even though information states bath towels are provided for all guests.
- Only 2 burners on the 6 burner stove work.
- The ice or cold water dispenser in the fridge did not work.
- The media/tv room on the first floor was very dirty with stains on the couch and the blinds unable to be used due to being damaged.
- All floors were very dirty. There is a broom but no dustpan and brush to be able to sweep up the sand/dirt.
- Although hand soap containers were in both bathrooms and kitchen, they were empty and we needed to buy soap for them.
- No dishwashing liquid was provided to be able to wash dishes.
- They do provide dishwasher tablets for the 1 drawer dishwasher.
- Not enough plates or cutlery for 10 adults.
We were very disappointed with the state of the property and felt that it was a long way from being value for money. We would not be able to recommend this property. It is way overpriced for how it presents presently.
Commentaires de Gestion de l’hôtel
18 mars 2023 par VrboOwner, Gestion de l’hôtel
Since this review I have changed cleaners and rectified all concerns. Thank you
par un voyageur
Great location
Publié le 26 déc. 2022 sur HomeAwayGreat facilities.
par un voyageur
Great Accommodation
Publié le 5 déc. 2022 sur HomeAwayThe property offered a big kitchen with all needed to prepare meals for 8-10 people. Comfortable beds and space for everyone. The owner was fantastic with responding to questions and resolving them in a timely manner.
par un voyageur
Comfortable stay
Publié le 5 oct. 2022 sur HomeAwayNice place and setting.
Decent walk up steep hill to get there.
Some basic pantry staples would’ve saved having to pack the kitchen sink.
Comfortable beds, plenty of space.
par un voyageur
Could not recommend this property at present.
Publié le 25 nov. 2021 sur HomeAwayNice home but attention to cleanliness needs a lot of work.
Windows dirty Pillows very stained, Sheets on King bed stained with bleach. Dead flys in all window and door tracks.
Bedroom door didn't close so banged all night.
think owner needs to visit more often if they want top dollar.
Commentaires de Gestion de l’hôtel
26 nov. 2021 par VrboOwner, Gestion de l’hôtel
Fraser Island is not a 6 star resort and the house was very clean and equipped. All reviews on other sites and this one have 5 stars rating always and the linen is always dry cleaned. You are type of person who will always give a bad review because you were looking for a discount. Please owners be aware
par un voyageur de Pimpama, Queensland
Fabulous property
Publié le 10 avr. 2021 sur HomeAwayA perfect house for our group of 10. The space was perfect and very well equipped. We will definitely book again.
