Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 nov. 2019 sur Hotels
par un voyageur de กรุงเทพ
Publié le 24 nov. 2019 sur Expedia
อากาศดี. เงียบสงบ มี่จอดรถสะดวก ห้องน้ำที่พักไม่ค่อยดีเท่าไหร่
par un voyageur
All take, no give
Publié le 26 août 2019 sur HotelsBooked this hotel as I was taking my dog and this was listed as pet friendly. There was no information on Hotels.com about surcharges before, during or after booking. Upon arrival I was informed by the hotel I had to pay an additional 400 thb per night for having a dog. There was not a sign or notice to state this anywhere, so this increased the hotel cost by an extra 30% which if I knew before, I wouldn't have chosen.
The room was very small and had a dangerous step into the bathroom which resulted in a few injuries! The room was not clean, and even the bed sheets were dirty. There were very basic amenities (a coffee sachet, a shower cap, and some toilet paper!) and not even drinking water provided.
After spending a long day out in Khao Koh, we arrived back to the room to find it had not been cleaned at all. When we asked, the staff said they only had one key for the room and so if we wanted to have it cleaned we should have given them the key when we left! We also had water and electricity cut off periodically from time to time. This was very poor, especially after having demanded I pay extra for the dog!
Before I complained, I received a message from the hotel apologizing for inconvenience and offering 10% discount on my next stay... So they knew already they were going to give a bad service and tried to bribe me to not complain.
I highly recommend to stay away from this resort!
par un voyageur de JB
Publié le 25 févr. 2019 sur Expedia
Unique accommodation design, comfortable bed and nice view
par un voyageur
Publié le 14 janv. 2019 sur Expedia
par un voyageur
Good environment but not good sevice
Publié le 10 janv. 2019 sur HotelsI reserved one room for 2 adults and 1 kid but hotel informed that no extra bed for my son. Then I must complaint with website agency by myself because owner hasn't contact number. Normally I reserved the room before stay more than 10 days. Why don't book every command before check in? Visitors need to check in and tell requirement when arrive or not? Seem owner don't focus with requirement of customer.
Commentaires de Gestion de l’hôtel
16 janv. 2019 par Lingling, Gestion de l’hôtel
Thank you very much for stay with us. We must apologize if there is some misunderstanding about extra bed. We normally allow extra child under 6 to stay with adult free of charge and we assume so. If there is need for extra bed, there will be additional charge of 600 baht with ABf. We do not see there is any indication about a request. Hope this will clarify your query... and again we do apologize for any misunderstanding.
par un voyageur
Nice view, cool weather & strategic location
Publié le 5 janv. 2019 sur HotelsGood glamping experience. Basic amenities. Faimly run business. Staff converse very mild english. Choose Panoramic rooms if u wish to see sunrise. Choose Escape room with attached bathroom if u wanna try glamping experience (no view) Weather is cool at 16C during our stay, water heater not hot to counter the cool. Bring own bathroom slipper as the mable floor is cool.
par un voyageur
Publié le 3 janv. 2019 sur Expedia
par un voyageur
Publié le 3 janv. 2019 sur Expedia
par un voyageur
Publié le 1 janv. 2019 sur Expedia
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Commentaires de Gestion de l’hôtel
2 janv. 2019 par Lingling, Gestion de l’hôtel
Thanksssssssssssssss.ka.
Hope to service you again at both places of Red Z.
