Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Warning.
Publié le 14 juin 2022 sur HotelsHotels.com is selling this property and charging your credit card, even if this place has been closed for a long time. I wonder when I will get my money back and compensation.
par un voyageur
Publié le 18 oct. 2021 sur Hotels
par un voyageur
Ok for the night
Publié le 7 juill. 2021 sur HotelsOk. Hotel
par un voyageur
Publié le 2 juill. 2021 sur Expedia
I booked 3 rooms on Expedia and paid for them, but when we got to hotel we were told that one of the rooms was overbooked, and then they were trying to make us pay again for the room.There was no parking available for us. At the restaurant the table cloths were very dirty, the servers were extremely slow. Overall it was a horrible experience.
Commentaires de Gestion de l’hôtel
7 juill. 2021 par Manager IRIS art HOTEL, Gestion de l’hôtel
Dear Mr. Petr Vavrinyuk!
Thank You for Your rewiew. We would like to make a clarification
1. You have booked 2 Standart Twin room and one Standart Triple room. Yes, the room for 3 people was overbooked. But our receptionist gave You 2 rooms - one Standart Twin and one Standart single room instead of it without any additional payments! It was a very good and comfortable upgrade for You.
2. There are 2 parkings near the hotel. Inside the yard we have parking for small cars and near the central entrance - for big cars. Your car stayed on our parking in front of the entrance under CCTV as for VIP guests.
3.Thank You for Your сomment about restaurant service. Take our appologises! We will do our best to prevent this from happening again!
Hope that we will have chance to correct Your opinion about the hotel.
Best regards,
IRIS art HOTEL management.
par un voyageur
Publié le 25 févr. 2021 sur Hotels
par un voyageur
Nice and cozy
Publié le 22 févr. 2020 sur HotelsNice and cozy, close to Metalist stadium and metro station, a bit further from downtown
par un voyageur de Koln
Publié le 7 déc. 2019 sur Expedia
Es war kein zimmer fur mich musste andere hotel suchen
par un voyageur
Publié le 29 août 2019 sur Hotels
par un voyageur
Highly recommend
Publié le 26 juill. 2019 sur HotelsHave stayed at iris art before and recommended it. Friendly service and lovely meals in the restaurant.
par un voyageur
Publié le 21 avr. 2019 sur Expedia
I liked the people that worked there. They were nice
Commentaires de Gestion de l’hôtel
3 mai 2019 par Administrator Yana, Gestion de l’hôtel
Dear Guest! Thank You for choosing IRIS art HOTEL. We will be happy to see You again. Best regards, Family "IRIS art Hotel"
