Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Atrocious Customer Service
Publié le 3 août 2024 sur HomeAwayWe didn't even go. My mother passed away 3 days prior to our check-in and when I called to try to save a little something out of this tragedy, all I was told was I should have purchased travel insurance. SERIOUSLY!!!! You people are inhuman and deplorable. Nothing...not one consideration was given to me and my wife by you and your idiot proxies. No partial refund, no reschedule...nothing. I will make it my mission to ensure that Vrbo, Vacasa, and the rest of the people involved in this fiasco never get business from anyone I know ever again.
Commentaires de Gestion de l’hôtel
15 nov. 2024 par VrboOwner, Gestion de l’hôtel
Justin, we are sorry for your loss and for your disappointment in our cancellation policy. We always want our guests to enjoy their getaways as planned and are disheartened with this is not the case. Thank you for sharing your review.
par un voyageur
Room has roaches!!!
Publié le 24 déc. 2023 sur HomeAwayThis room had roaches it smelled bad and nothing was done to correct the problem the floors needed cleanedthe enitre ace was an aweful experience. Go elsewhere for a stay it will be worit for cleanliness and peace of mind
Commentaires de Gestion de l’hôtel
9 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Amanda, for your feedback! We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. Also, We deeply apologize for the unwanted critters you experienced during your stay. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Ks
Publié le 20 août 2023 sur HomeAwayGreat place close to beach . Only negative unit needs a full size refrigerator instead of dorm size.
Commentaires de Gestion de l’hôtel
4 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Keith, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the issues you experienced during your time with us. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We look forward to welcoming you back for another wonderful getaway in the future!
par un voyageur
Beautiful beach location
Publié le 18 mai 2023 sur HomeAwayNice, clean, attractive and modern condo with great access to retail options and a wonderful secure walkway to the gorgeous beach. Parking pass process was awkward, and it would be nice to have beach chairs and umbrella for guest use.
par un voyageur
Condo
Publié le 11 mai 2023 sur HomeAwayEnjoyed our stay. Very relaxing.
par un voyageur de Leland, NC
Close to beach
Publié le 25 sept. 2022 sur HomeAwayNeeds updating
par un voyageur
September in Kiawah
Publié le 19 sept. 2022 sur HomeAwayBed very comfortable, room clean. Refrigerator freezer did keep things cold.
par un voyageur de Greensboro, USA
Charming Studio
Publié le 15 mai 2022 sur HomeAwayGreat location for the price. Nice property with no disturbances from neighbors. The building has an elevator. Our room was a studio with a balcony. Kitchen and bath was well equipped. Hand soap provided, a few laundry pods (if needed) and a few dishwasher packs. A few beach chairs and umbrellas were noted at the property. We had our own. It is not newly updated, but the price is fair. Downside was the key fob to the beach access did not work and management took about 24 hours to tell us we needed to go to Freshfields for the key fob. No big deal b/c a public beach access is next door. Downside of not using the private access is no water to clean your chairs and feet when you exit the beach. Also the laundry is complementary (I believe one on each floor) but the dryers (there were two) on the 4th floor did not dry the clothes. We didn't try the other floors. Overall, a great stay. We love Kiawah and riding the bikes and the wildlife.
par un voyageur
Anniversary get away
Publié le 1 mai 2022 sur HomeAwayThis was a lovely little hide away for our trip. Just the right size.
par un voyageur
2Night Stay
Publié le 19 févr. 2022 sur HomeAwayThe property was perfect for just my wife and I. We would definitely rebook.
