Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Unexpectedly Dirty
Publié le 23 août 2024 sur HomeAwayThe house was not properly cleaned at all. We walked in and immediately had to vacuum the kitchen and wipe down the surfaces. There was dog hair everywhere, specifically on the side tables in the living room and the bedframes. There was still hair in the drawers in the guest bedroom upstairs. The upstairs primary bathroom shower handle broke off during use. The downstairs primary bathroom vanity had 2/3 lights burnt out.
We have been staying on this Island for 20+ years and have never experienced this kind of carelessness towards a rental property. It's almost as if someone came in to clean and then simply didn’t!
Commentaires de Gestion de l’hôtel
7 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur
Great stay
Publié le 1 juin 2024 sur HomeAwayWonderful - all it said it would be. Room for everyone and pool was a plus.
par un voyageur
Beautiful house in a great neighborhood
Publié le 23 févr. 2024 sur HomeAwayWe really enjoyed our stay on Kiowah Island. The house was beautiful and well equipped.
par un voyageur
Great vacation!
Publié le 2 août 2023 sur HomeAwayGreat home with lots of room to spread out. The pool was a must with the hot temperatures. It’s on the small side, but we still enjoyed spending time out there daily. Beach access was a little over a mile away so it was an easy ride on bikes. The kitchen was well stocked and house very clean. The only things we’d change are having some more dish towels and wash cloths for the kitchen and updated tv’s so we could stream. Overall it was a great home for our family vacation!
Commentaires de Gestion de l’hôtel
18 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Jaclyn, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
par un voyageur
Golf Party Fun
Publié le 1 mai 2023 sur HomeAwayThe check in process was so simple. The house had every amenity we needed to enjoy our stay. The pool was nice. Beds were comfy. Enjoyed the golfing and a night out in Charleston. Overall a wonderful experience!
par un voyageur
Great House to Stay with Friends
Publié le 30 avr. 2023 sur HomeAwayThis property has plenty of room and bathrooms to accommodate a tennis team of women. The pool and deck was a great place to gather and relax.
par un voyageur
Poor communication
Publié le 7 avr. 2023 sur HomeAwayWe had a fire alarming chirping for 36 hours. We called the maintenance people and no one responded. We never found the beach towels or trash containers. The house had large dead bugs, carpet stains and didn’t feel that clean. It had a rotten egg smell. The pool was unusable cold and had no cover. We had a two year old and never felt safe. No toys or beach items available. Overall, it was a poor experience. We texted and called the maintenance company with zero response. We are still waiting for a response.
Commentaires de Gestion de l’hôtel
17 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We truly hope we can host you for a more comfortable stay in the future, thank you.
par un voyageur
Very nice
Publié le 2 avr. 2023 sur HomeAwayGreat experience, everyone was happy !
par un voyageur
The Campbells
Publié le 18 févr. 2023 sur HomeAwayThis was perfect for my daughter's grandmother's passing. So thank you.
par un voyageur
The house wasn't that clean, and there was a bug issue .
Publié le 14 sept. 2022 sur HomeAwayThe house wasn't that clean, and there was a bad bug issue. The vrbo staff was very helpful with addressing issues. The pool was great to have, and the home havd ALOT of space. The good forsure out weighed the hiccups of the home.
