Note fondée sur 23 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
100 % des clients le recommandent
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Glen abbey

Publié le 9 déc. 2023 sur HomeAway
Great property, great house. Simple suggestion for maintenance crews would be to address simple things such as towel bars, and hooks being more secure to the walls. Also, some of the drawers were difficult open and close in some of the bedrooms. Enjoyed the property.
5 sur 5
par un voyageur

Short review

Publié le 29 juill. 2023 sur HomeAway
Except for the clothes I left in the closet and the dead bird on the sreened in porch all was well.
Commentaires de Gestion de l’hôtel
13 août 2023 par VrboOwner, Gestion de l’hôtel
Hi, DJ, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We apologize for the inconvenience and hope we can host you again!
5 sur 5
par un voyageur

Family Fun in the Sun

Publié le 10 juin 2023 sur HomeAway
Great house! Great location! Minor cleaning problems addressed promptly. Could use some dish towels. Otherwise great stay
Commentaires de Gestion de l’hôtel
25 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi, Belle. Thank you for providing us with this valuable feedback. We are glad to hear you enjoyed the location of our home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.
1 sur 5
par un voyageur

Incredibly disappointing home and Vacasa customer service

Publié le 22 avr. 2023 sur HomeAway
The house is spacious, well furnished, and has a great location. However, the air inside has a strong mildew/mold smell, and in my opinion/based on our experience, the local Vacasa management is not to be trusted. We arrived around 8:00PM on Easter Saturday after a nine-hour drive with four small children. We immediately knew that we could not stay there for the entire week as planned because the air was so bad. Everyone, even our three-year old, noticed it, commented on it, and had bad reactions. We opened all the windows to air it out but had little success. I immediately contacted the local Vacasa rep and explained the situation. She informed us there were no other properties available and suggested that we stay at a hotel 20 minutes away, a bit of a wild suggestion given this was a family home with a short walk to the beach that we had booked for the week for our family and another. We had no choice but to stay in the house for one night and leave the next day. We were lucky to find another rental open the next day that could accommodate our families. The local Vacasa rep assured me that we would be refunded for the nights we did not stay there within 3-5 days. She also assured me that she would inspect the property and submit a request to her Vacasa management to refund the night we were essentially forced to stay there. Well, that didn’t happen. Andrea stopped responding to me five days later. It took me calling Vacasa’s support line several times, repeatedly explaining the situation, to get even a response. The response I got was that a Vacasa general manager had inspected the property and found no evidence of mold/mildew, and that the smell we were smelling must have been the sweetgrass. I know the smell of sweetgrass, and it doesn’t smell like mildew/mold. On top of the denial of the smell by the Vacasa general manager, I was told we would not be refunded at all. I had to send them screenshots of the local Vacasa rep’s text message to me that said, “I will issue a refund for the nights you did not stay,” to get them to override the general manager’s decision to not refund anything. I am still working to get a refund for the night that we did stay, but I wanted to get this review up asap so others were aware of the issue in the house. There is plenty of evidence of moisture around the property that I documented, e.g. gutters overflowing with leaves and other debris. I would recommend staying very far away from this home and Vacasa.
Commentaires de Gestion de l’hôtel
17 août 2023 par VrboOwner, Gestion de l’hôtel
Brendan and Caitlin, thank you for taking the time to review your stay. We truly apologize for the issues you experienced and the negative impact this had on your vacation. We hope the compensation you received did help to compensate for the issue. We understand the outcome has not been what you expected. We apologize for the inconvenience and hope we can host you again!
4 sur 5
par un voyageur

Great home

Publié le 23 mars 2023 sur HomeAway
Great home and perfect location. The house is fantastic with great furniture and views. Very close to the beach and golf. Only negative is the TV’s do not work properly. Can not get any stations. Other than that the house is very nice and i would stay there again.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Jimi. We sincerely apologize about the issue with the TV. Our local team strives to provide every one of our guests with the best vacation possible and we are so sorry that there are some lapses during your stay. We appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider in the future. We hope to host you again soon.
5 sur 5
par un voyageur

Lovely home. Great location. Comfortable. Better than expected!!

Publié le 16 mars 2023 sur HomeAway
Great home to rent. Beautiful in and out. Very close to the beach and bike path. Couldn’t be more pleased.
5 sur 5
par un voyageur

Wonderful home

Publié le 23 nov. 2022 sur HomeAway
Spacious home, great location, fantastic experience
4 sur 5
par un voyageur

215 Glen Abbey

Publié le 11 sept. 2022 sur HomeAway
The inside of this home is beautiful and it is in a nice neighborhood. The outside of this home needs some TLC. There is some mold under the eaves and I don’t think the screened in porch had been deep cleaned in a very long time which is a shame as it is a wonderful area and nicely furnished.
4 sur 5
par un voyageur

Location, location, location

Publié le 30 mai 2022 sur HomeAway
Great location, spacious house.
5 sur 5
par un voyageur

40th Wedding Anniversary

Publié le 21 mai 2022 sur HomeAway
We had a family get together for our 40th wedding anniversary. We honeymooned at Kiawah 40 years ago. The house was comfortable, well equipped and clean. The property management folks were very responsive to questions. We enjoyed being back after not having been there for about 20 years.