Note fondée sur 87 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 mars 2024 sur Hotels
par un voyageur
Publié le 10 juill. 2021 sur Hotels
par un voyageur
Publié le 21 août 2024 sur Expedia
How lucky to have chosen 5 Swiss for my stay in Kigali! This is a true gem tucked away on picturesque, quiet streets close to sites, moto taxis, and groceries/shopping. It was always a pleasure to return “home” to the warmth of 5 Swiss staff, a lovely garden, and my comfortable room. I hope to return one day!
par un voyageur
Publié le 12 août 2024 sur Expedia
バルコニーに通じるサッシのカギが壊れており、フロントに電話。カギの状態が悪く修理は明日と言われた。しかし翌日も対応せず、結局壊れたままでせっかくのバルコニーを利用出来なかった
par un voyageur
Lovely authentic stay with great staff
Publié le 26 juill. 2024 sur HotelsThe staff are so helpful and friendly. Enjoyed the food. Lovely clean room and comfortable bed. More like home than a hotel.
par un voyageur
Charming hotel, excellent food, service and rooms.
Publié le 30 mai 2024 sur HotelsA very good hotel, excellent service, modern room in older building, surroundings beautiful. I had the best filet mignon I have had for a long time.
I can recommend this charming hotel.
par un voyageur
Publié le 22 mai 2024 sur Hotels
par un voyageur
Publié le 24 déc. 2023 sur Expedia
I felt at home during my first few minutes at the 5 Swiss Hotel. The staff treated me like family and I will never forget all of the wonderful people I met. Nadine, you will always be in my heart, as well as Sylvere, Mya, William. I could just keep going.
Good food in the restaurant for dinners, wonderful breakfasts, and lovely grounds. A short walk to the free zone, which is great for shopping, grabbing some local food, or just walking around. Any day trips that you might want to take can be set up with the staff. Even the drivers they send you out with are helpful and kind.
I highly recommend this hotel for your stay in Kigali. You will not be disappointed. I think fondly of my stay often.
par un voyageur
Publié le 1 sept. 2023 sur Expedia
The hotel is in one of the best possible locations, right in the center of Kigali, close to the main institutional buildings, international hotels and shopping areas. The area is totally safe and the hotel is very quiet and offers a peaceful atmosphere thanks to its lush garden. The hotel offers a restaurant on the back terrace: the choice of dishes is not wide but the quality of food is excellent and prices are reasonable.
I had a very large room with a kitchenette and a small private garden terrace, the bathroom was very simple and essential but clean and fucntional.
The real plus of the hotel, though, is its staff: everyone is extremly kind, professional, always smiling and ready to listen and satisfy all requests (taxis, tips about restaurants, trips, shopping and other practical details). Having to wake up and leave very early for some day trips, a packed breakfast and lunch was provided according to my preferences.
Though staying only 4 nights at the hotel, at the end of my stay, when saying goodbye to the staff, I felt I had been among friends rather than in a hotel.
The negative points are minor ones but ...
the furniture in my bedroom was a bit dated, but I saw the other ones and, though smaller, they had a very modern look; also, the mosquito net in my room could not be used properly because of the size of the bed: it was impossible to isolate the bed completely.
par un voyageur
Publié le 26 août 2023 sur Expedia
All the staff were extremely friendly and helpful. My room was spacious, comfortable and quiet. The grounds are small but are filled with beautiful flowers, fruit trees and herbs. I enjoyed the atmosphere of the restaurant, with soft jazz playing and delicious food. I love the vine covered exercise area tucked in above the parking lot. There is plenty of room for drivers to pull in, turn around and exit. This was my first time staying at 5 Swiss and I plan to return on my next teaching trip to Rwanda.
