Ratings based on 3 Guest Reviews

Hear it directly from our travellers
2.3 out of 5
2.3 Room cleanliness
2.7 Service & staff
3.0 Room comfort
2.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Mar. 22, 2019 on Expedia
Had to wait for 30min plus because they could not find reservation and after waiting long time - they told me that there is no room available
Comment from Hotel Management
May 9, 2019 by RW, Hotel Management
Hello Liza, Thank you very much for choosing to book with Blueberry Hotel. WE really apologize for the inconvenience caused and we hope that this was sorted out. We however promise that we will provide you with the best experience next time We recognize your time is precious but so too is your feedback. In order for us to understand our guest needs, and to help us improve our quality of service and accommodations, we are extremely grateful for providing us your feedback. Best Regards Reginah Wangari
1 out of 5
by Odette

Just DON'T GO THERE!

Posted Sep. 15, 2017 on Hotels
I don't understand why this hotel had 5 points as a review and it was the reason I booked it. This is the WORST hotel rooms I haven't seen. It is like a hostel budget hotel with mold and very old bed. We saw the rooms and we left, did not even slept there. HOTELS.COM should verify hotels offered on their website. All hotels in Kigali have wifi now so it is no longer a criterion for your selection. Last time I am using either one of these "hosts"
5 out of 5
Recommended
for Everyone
by A traveller from uk

Great

Posted Jul. 13, 2017 on Expedia
Great base in Kigali, friendly staff and good value for money
Comment from Hotel Management
Jul. 16, 2017 by Blueberry Hotel & Restaurant., Hotel Management
Thank You so much Emily for being reviewed for us. We highly appreciate.