Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,7 Service et personnel
3,0 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 mars 2019 sur Expedia
Had to wait for 30min plus because they could not find reservation and after waiting long time - they told me that there is no room available
Commentaires de Gestion de l’hôtel
9 mai 2019 par RW, Gestion de l’hôtel
Hello Liza,
Thank you very much for choosing to book with Blueberry Hotel.
WE really apologize for the inconvenience caused and we hope that this was sorted out.
We however promise that we will provide you with the best experience next time
We recognize your time is precious but so too is your feedback. In order for us to understand our guest needs, and to help us improve our quality of service and accommodations, we are extremely grateful for providing us your feedback.
Best Regards
Reginah Wangari
par Odette
Just DON'T GO THERE!
Publié le 15 sept. 2017 sur HotelsI don't understand why this hotel had 5 points as a review and it was the reason I booked it. This is the WORST hotel rooms I haven't seen. It is like a hostel budget hotel with mold and very old bed. We saw the rooms and we left, did not even slept there. HOTELS.COM should verify hotels offered on their website. All hotels in Kigali have wifi now so it is no longer a criterion for your selection. Last time I am using either one of these "hosts"
Recommandé
pour Tout le mondepar un voyageur de uk
Great
Publié le 13 juill. 2017 sur ExpediaGreat base in Kigali, friendly staff and good value for money
Commentaires de Gestion de l’hôtel
16 juill. 2017 par Blueberry Hotel & Restaurant., Gestion de l’hôtel
Thank You so much Emily for being reviewed for us.
We highly appreciate.
