Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 janv. 2024 sur Expedia
There was construction going on during my stay. I was told it would only be loud between 11am - 6pm. The noise started earlier and continued later than told. Lots of mosquitoes in room and no net or bug spray provided.
Unfortunately my stay was not as enjoyable as I had hoped for.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Bapassy, Gestion de l’hôtel
Dear Diana,Thank you so much for having stayed with us and for the review, We apologise for these problems you pointed out, we promise to do our best for your next stay to our facility to be the most enjoyable and memorable possible.Meanwhile, we accept to upgrade your room on your next stay and we give you a discount of 50% on the restaurant bills.RegardsB. Pascal
par un voyageur
Publié le 8 janv. 2024 sur Expedia
The vibe and atmosphere was good and laidback. Room was next to the pool area creating easy access. The gym is a bit old.
par un voyageur
Publié le 3 déc. 2023 sur Hotels
Hotel was new and very clean, they still do some construction works when i was staying there
par un voyageur de Sao Paulo
Publié le 13 nov. 2023 sur Expedia
Probably because it was an international event in town, the prices were very high and incompatible with the service provided. Breakfast could be better, as well as shower maintainance. Bed is large and very comfortable, hotel is in a very quiet neighborhood, staff is friendly and the pool seems to be pleasant (although I did not have the time to enjoy it). Evening playlist at the restaurant was definetly the best of my experience.
par un voyageur
Very likely there are better places to stay in Kig
Publié le 5 août 2023 sur HotelsPerhaps an entirely new set of staff is needed here. Apart from the massuese, who does an excellent job at massage, one bfast attendant and the breakfast eggs chef, everyone else was really not at all attentive to my needs. From no water in my room, to malfunctioning a/c, awful internet, no follow through on booking requests. Most ime I felt that I was in the way of staff enjoying themselves, the bartender who carried on anpersonal conversation on her cellphone for all to hear, the front desk staff wearing their bedroom slippers and badly stained uniform etc etc. it was my first time to Rwanda, and the first hotel I stayed at during the visit. Hopefully it’s not the norm for all Kigali hotels, so maybe try somewhere else.
par un voyageur
Publié le 29 juill. 2023 sur Expedia
Friendly staff. Comfortable rooms.
Commentaires de Gestion de l’hôtel
17 sept. 2023 par Bapassy, Gestion de l’hôtel
Dear Alison,Thank you so much for having stayed with us, we'll be happy to receive you once again in future.RegardsB. Pascal
par un voyageur
Publié le 6 juill. 2023 sur Expedia
par un voyageur
Publié le 6 juill. 2023 sur Expedia
par un voyageur de Darlington
Publié le 27 juin 2023 sur Expedia
Not as fancy as a major hotel, so don't expect the Marriott, but pleasant, quiet, convenient neighborhood, and good value.
par un voyageur
Publié le 1 juin 2023 sur Expedia
