Note fondée sur 834 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2019 sur Hotels
par un voyageur
Publié le 7 sept. 2019 sur Expedia
Établissement proposant des activités multiples mais manquant cruellement de standards... beaucoup de manque de la part du personnel (produits de douche, parasol, chaises longues vieilles), et de plus l’hotel semble fatigué (mûrs très fins, vieux équipements). Cependant l’equipe essaie de faire de son mieux.
par un voyageur
Publié le 23 déc. 2024
Property was beautiful!
Commentaires de Gestion de l’hôtel
24 déc. 2024 par General Manager, Gestion de l’hôtel
Aloha Tonya,Thank you for sharing your thoughts. Every effort is made to maintain the elegance and charm that define the experience here, and it’s rewarding to know that this resonated with you. Your thoughtful remarks are truly appreciated, and we look forward to the opportunity to welcome you again soon to Grand Wailea, A Waldorf Astoria Resort.Mahalo,Wendle Lesher,General Manager
par un voyageur
Publié le 12 nov. 2024
This is a beautiful property with a beautiful location. There is shopping quite close with a variety of things you may need. The only down side to the room was the choice of coffee makers . We would have loved to sit on our balcony and drink a cup of coffee in the morning but the fact that they decided to put a Nespresso machine in every room as opposed to a regular coffee maker made that impossible . Not everyone wants to have a "specialty coffee" first thing in the morning and the fact that the cups they provided were not even big enough to hold the coffee from one pod was interesting to say the least.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par General Manager, Gestion de l’hôtel
Aloha Catherine,Thank you for your kind feedback. We're pleased you enjoyed our beautiful property and convenient location. We also truly appreciate your input regarding the coffee makers in the rooms and understand the importance of a comfortable and enjoyable morning routine. Your comments will be shared with our team to ensure any opportunity for improvement is made efficiently. We hope to have the pleasure of welcoming you back soon.Mahalo,Wendle Lesher,General Manager
par un voyageur
Publié le 27 oct. 2024
It’s the best of the best
Commentaires de Gestion de l’hôtel
28 oct. 2024 par General Manager, Gestion de l’hôtel
Aloha Julie Ann,Thank you for this wonderful review of Grand Wailea, A Waldorf Astoria Resort. We are delighted that we exceeded your expectations and look forward to welcoming you back for another memorable experience.Mahalo,Wendle Lesher,General Manager
par un voyageur de Boise
Publié le 23 sept. 2024 sur Expedia
par un voyageur de Dickinson
Publié le 23 sept. 2024 sur Expedia
The price is high because very few properties can have such luxury. There are many great properties nearby but this is the penultimate with a tiki meets art deco neo classical architecture/styling. My only disappointment is that they no longer have a (walnut) lei upon arrival. I’d assume after the recent Hilton strikes, increased pay for workers is taken from guest experience rather than operating profit. Also, in room soaps are no longer travel size to take.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Aloha Luke,Thank you for your wonderful review. We're delighted to hear that you enjoyed your stay with us, with our atmosphere being the highlight. We will consider your comment about the walnut lei as we continue to enhance guest experiences. We look forward to welcoming you back for another exceptional stay.Mahalo,Wendle Lesher,General Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Beautiful resort! Great service, clean. Close to stores.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Silvia, Thank you for your review. We're thrilled to hear you enjoyed our beautiful resort, friendly service, and the cleanliness of our property. It's also great to know our convenient location near stores added to your experience. We appreciate your positive feedback and we look forward to welcoming you back to Grand Wailea, A Waldorf Astoria Resort soon for another wonderful stay.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Amazing views
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Aloha Mariam,Thank you for your review and for giving us a perfect rating. It was such a pleasure having you as our guest, and we're thrilled you enjoyed your stay. We hope to welcome you back to Grand Wailea, A Waldorf Astoria Resort soon!Mahalo,Wendle Lesher,General Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
