Note fondée sur 830 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2019 sur Hotels
par un voyageur
Publié le 7 sept. 2019 sur Expedia
Établissement proposant des activités multiples mais manquant cruellement de standards... beaucoup de manque de la part du personnel (produits de douche, parasol, chaises longues vieilles), et de plus l’hotel semble fatigué (mûrs très fins, vieux équipements). Cependant l’equipe essaie de faire de son mieux.
par un voyageur
Publié le 12 nov. 2024
This is a beautiful property with a beautiful location. There is shopping quite close with a variety of things you may need. The only down side to the room was the choice of coffee makers . We would have loved to sit on our balcony and drink a cup of coffee in the morning but the fact that they decided to put a Nespresso machine in every room as opposed to a regular coffee maker made that impossible . Not everyone wants to have a "specialty coffee" first thing in the morning and the fact that the cups they provided were not even big enough to hold the coffee from one pod was interesting to say the least.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par General Manager, Gestion de l’hôtel
Aloha Catherine,Thank you for your kind feedback. We're pleased you enjoyed our beautiful property and convenient location. We also truly appreciate your input regarding the coffee makers in the rooms and understand the importance of a comfortable and enjoyable morning routine. Your comments will be shared with our team to ensure any opportunity for improvement is made efficiently. We hope to have the pleasure of welcoming you back soon.Mahalo,Wendle Lesher,General Manager
par un voyageur
Publié le 27 oct. 2024
It’s the best of the best
Commentaires de Gestion de l’hôtel
28 oct. 2024 par General Manager, Gestion de l’hôtel
Aloha Julie Ann,Thank you for this wonderful review of Grand Wailea, A Waldorf Astoria Resort. We are delighted that we exceeded your expectations and look forward to welcoming you back for another memorable experience.Mahalo,Wendle Lesher,General Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
par un voyageur
Publié le 25 août 2024 sur Expedia
amazing resort & staff
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Aloha Alicia,Thank you for your kind words. It is immensely gratifying to know that both our resort and staff made such an impression on you. Our team is dedicated to creating exceptional experiences, and your praise is a testament to their unwavering commitment. We look forward to the pleasure of welcoming you back to Grand Wailea, A Waldorf Astoria Resort for another extraordinary stay.Mahalo,Wendle Lesher,General Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
Dining was very expensive and there has been a lack of entertainment in the hotel.
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Aloha Oleksandr,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience. However, we regret that you were not fully satisfied. Your feedback will be shared with our team for further consideration. It was a pleasure having you here, and we hope you return to Grand Wailea again soon for an even better stay worthy of a perfect rating.Mahalo,Wendle Lesher,General Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
Incredible stay! This is the best property in Maui
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Aloha Bruno,We were thrilled to hear you had such an enjoyable experience during your recent stay at Grand Wailea, A Waldorf Astoria Resort. It is a great compliment that you consider us the best property in Maui! Thank you so much for your kind words and perfect rating, and we hope to have the pleasure of your company on another occasion.Mahalo,Wendle Lesher,General Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
Overall great place to stay. Only downside the restaurants on the property are not the greatest. Although 5 min walking distance outside of the hotel there is a nice market like Whole Foods.
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Aloha Edgar,Thank you for your review. It was a pleasure having you as our guest recently, and we appreciate you mentioning our great location. However, we regret your disappointment with our dining opportunities. Your input is appreciated, and we will be sure to discuss it internally. We hope to welcome you back to Grand Wailea in the future.Mahalo,Wendle Lesher,General Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
