Note fondée sur 194 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de France
Publié le 17 oct. 2018 sur Expedia
+ Emplacement
- Vieux, daté, d'un autre temps (Généralité)
- Sale
- Non aéré, mauvaise odeur
- Equipements datés
Horrible, nous avions l'appartement #C-608 et tout était vieux, d'un autre temps et sale.
Pour ne rien arranger, il y a une seule climatisation (dans le salon) - très bruyante, bac à vider tous les jours sinon risque d'inondation - et dans la chambre, il n'y a qu'un simple ventilo et pas de fenêtre.
Il faut savoir que pendant notre séjour, la température de nuit était de autour de 25 et que de jours, il faut compter 35 avec une humidité maximale.
Dommage qu'on ne peut pas rajouter de photos dans cette avis...
Nous avons quitté l'appartement au bout d'une seule nuit.
Extrêmement déçu pour un voyage que l'on attendait depuis tant d'année.
par un voyageur
Publié le 22 août 2023 sur Expedia
Communication was excellent, space was clean and taken care of, very quiet, nice pool and short walk to the beach.
Would definitely go back and recommend them.
par un voyageur de San Jose
Publié le 6 oct. 2021 sur Expedia
par un voyageur
Publié le 15 sept. 2021 sur Expedia
Nice area located central to beaches, eateries and shopping areas within walking distance.
I made my reservations for two adult couples and had two Queen bedrooms but got one King and one room with two double beds. Very upsetting for other couple who spent their week sleeping apart. Called office and they pointed the finger at Expedia. Called Expedia and didn’t get through twice so didn’t waste my vacation time trying to get this settled since most of the day was spent on excursions and left evenings which the office closed at 4pm. Very frustrating!!
Commentaires de Gestion de l’hôtel
16 sept. 2021 par Casey, Maui Condo & Home, Gestion de l’hôtel
Hi Theresa,
We are so sorry to hear you had such an upsetting time. I would like to point out that you booked a room CATEGORY and not a specific unit. If you put a preference in online when you booked the room, the company DID NOT communicate those needs to us. The reservation we received from Expedia is for TWO PEOPLE, not two couples. You also did not provide clearances for the other 3 adults in the room.
Furthermore, our office tried to call you during your stay and you did not answer. We did leave a voicemail to call us back. If you did need us, we sent you multiple emails with our After Hours phone number. Our guests are not abandoned after 4pm when the office is closed- you actually have access to a real person all night until we reopen at 8am.
I hope this brings light to your situation. I am so sorry that your friends had to sleep on the floor.
par un voyageur
Publié le 20 juill. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2021 par Casey, Maui Condo & Home, Gestion de l’hôtel
Aloha Stacey! Thanks for your 10/10 rating!
par un voyageur
I’d stay again
Publié le 14 juin 2021 sur HotelsThe property was great, lots of plants, birds and right across from the beach and a few restaurants within a block from the property. The groundskeeper/security guard was pretty rude (the old white guy always wearing black) but the rest of the staff was friendly and welcoming. Contactless check-in was easy, and the gal at the desk was helpful when I stopped in for a few questions. The condo was great, ours had everything we needed including items to use at the beach.
Commentaires de Gestion de l’hôtel
29 juin 2021 par Casey, Maui Condo & Home, Gestion de l’hôtel
Aloha Anthony!
Thank you so much for your review. We are so glad you had a great time at your Kihei Akahi condo. I am so sorry to hear about your experience on property- we will definitely let their property team know of this incident so they can resolve this if there is an issue to resolve.
Otherwise, we are glad this trip was great and we look forward to welcoming you back for another winner vacation.
Mahalo!
par un voyageur
Publié le 17 mai 2021 sur Expedia
Blanket was dirty with Hairs. Garden was nice. Pool was not open
Commentaires de Gestion de l’hôtel
29 juin 2021 par Casey, Maui Condo & Home, Gestion de l’hôtel
Aloha and thank you so much for your review. Unfortunately, I think you have the wrong business because we are not finding any communications regarding blanket/hair problems.
So sorry that happened during your stay!
Aloha!
par un voyageur
Maui trip
Publié le 28 janv. 2020 sur HotelsThe unit has a washer & dryer which is very convenient. It's nice that it is a non smoking property although there was a man we encountered on our way to the beach that was standing in a non smoking area. Very quiet overall in Bldg. B where we stayed.
par un voyageur
Island paradise
Publié le 24 déc. 2019 sur HotelsWe had a great stay the beach across the street and many good road trips
Commentaires de Gestion de l’hôtel
24 déc. 2019 par Casey from Maui Condo and Home, Gestion de l’hôtel
Aloha and thank you so much for your review. We are so happy you had a fabulous time. We definitely enjoy our Maui and love when travelers get to experience the beauty of this island for themselves. Please give us a call when you're ready to plan your next trip to Maui. We would love to welcome you back as family.
Mahalo and Aloha,
par un voyageur de Ft Saskatchewan
Publié le 21 déc. 2019 sur Expedia
Loved the location, but horrible bed and dirty stained flat pliiows
Commentaires de Gestion de l’hôtel
23 déc. 2019 par Casey from Maui Condo and Home, Gestion de l’hôtel
Aloha and thank you so much for your review. We are so sorry that the bed and pillows were not to your satisfaction. Your observations have been received and will be relayed as necessary. On another note, we are grateful you enjoyed the location of the property and were able to make the most of your time on Maui. Please give us a call when you're ready to plan your next Maui vacation so we can welcome you back into and new and improved condo.
Mahalo and Aloha,