Note fondée sur 89 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de West Vancouver
Publié le 4 août 2024 sur Expedia
Outstanding location, view and property. Strongly recommend for a family.
Commentaires de Gestion de l’hôtel
4 août 2024 par Coral Tree Residence Collection , Gestion de l’hôtel
Mahalo for your review! We look forward to seeing you again soon.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
We were greeted warmly, the room exceeded our expectation.It was clean and very comfortable.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Coral Tree Residence Collection, Gestion de l’hôtel
Aloha,Thank you for your feedback. We hope you enjoyed your stay with us and we hope to see you again!Mahalo
par un voyageur
Publié le 7 mars 2021 sur Expedia
Great location! Terrible service, terrible check in, terrible security guards acting like police officers and being aggressive and offensive. I am so sad this place has potential.
Commentaires de Gestion de l’hôtel
20 avr. 2023 par Destination Residences Wailea Guest Services Team, Gestion de l’hôtel
Thank you for staying with us at the Makena Surf. I am sorry to hear you did not enjoy the check-in experience at our Wailea stand-alone guest services office. We often receive compliments on this service, which is rare for a vacation rental accommodation. We will share your comments regarding the security guards with management, but we hope you felt safe while vacationing with us on Maui.
par un voyageur
Publié le 21 janv. 2021 sur Expedia
The location was great, we could overlook our family playing at the beach and see whales from the deck. The property management communicated via text which
Commentaires de Gestion de l’hôtel
21 janv. 2021 par drh , Gestion de l’hôtel
Aloha kelsey,
We are so pleased you had a wonderful time in our unit. We hope you comeback and visit again!
mahalo,
Destination Residences Hawaii
par un voyageur
管理が？？
Publié le 12 nov. 2019 sur Hotelsマケナサーフには何度も滞在しており大好きなコンドミニアムです。リッチ、景色、全て大好きなのですが、今回は残念なことがいくつかありました。到着日にリビングに靴下が一足おちていました。床を掃除していたら絶対にわかるはずです。メモを書いて置いておいたら翌日は無くなっていましたが、、7泊の内の1日お掃除がされていなかったので電話したら既に掃除済みですといわれました。タオルも無くなっていたので来ていただきました。元々シャトルサービスがあることを知っていたし以前に利用もしていましたが、チェックイン時に案内がなかったです。テキストサービスを始めたと説明されたのでシャトルサービスの電話番号をショートメールで問い合わせしましたが結局返事がきませんでした。細かいことですが、食洗機の洗剤、キッチンタオルなど毎回メモを置かないと補充されませんでした。管理がかわったのでしょうか？ちょっと残念でした。
par un voyageur
Makena Surf, Top Notch
Publié le 16 août 2019 sur HotelsFirst visit to Maui and Makena Surf was an excellent choice. The quality of the condominium and property were top notch.
Destinations staff was extremely helpful with all requests and inquiries.
When we return it will be at Makena Surf.
Commentaires de Gestion de l’hôtel
20 août 2019 par Destination Residences Hawaii, Gestion de l’hôtel
Mahalo for the great review, Richard!
par un voyageur de Georgia
Publié le 4 août 2019 sur Expedia
This is an amazing property and very well managed. We hsd a wonderful 10 days with no worries about our accommodations and the amenities. The only slight issue we had was that the listing had 1bed/2beds and there was actually 1bed/1/bed. Since my son and daughter were sharing that room, the management companydelivered a roll away and that worked fine.
Commentaires de Gestion de l’hôtel
5 août 2019 par Destination Residences Hawaii, Gestion de l’hôtel
Mahalo Danna! We're so glad you enjoyed your stay. Additionally, we are sorry about the confusion with the bedding. Although most of our residences at Makena Surf have two twins in the second bedroom, as you discovered there are a few that do not have this setup. Since all of our residences are individually owned, the layout can change from one to the next, and therefore we unfortunately can't guarantee specific bedding when you book by category rather than a specific unit. We recognize your frustration and have updated the listing details to clear up some of the confusion, but we're happy we were able to alleviate the problem right away with the roll away. Thank you again for choosing Destination Residences Hawaii as your Maui vacation getaway, and we hope to see you again soon!
par un voyageur
Publié le 30 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2019 par Destination Residences Hawaii, Gestion de l’hôtel
Mahalo for the review.
par un voyageur
Perfect for Remote Getaway
Publié le 12 juin 2019 sur HotelsPerfect remote location for a quiet get-away. Resort was clean, quiet & friendly
Commentaires de Gestion de l’hôtel
19 juin 2019 par Destination Residences Hawaii, Gestion de l’hôtel
Mahalo for the review, Karla!
par un voyageur
Publié le 8 févr. 2019 sur Expedia
2 min walk down paved path to beach. Gorgeous view. Gorgeous condo.
Commentaires de Gestion de l’hôtel
4 avr. 2019 par Destination Residences Hawaii, Gestion de l’hôtel
Mahalo for the review!
