Ratings based on 23 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
View of the ocean
Posted May 3, 2024 on HomeAwayThings we really enjoyed: fantastic location only 15 mins from airport; ocean view from our patio door; literally steps from the beach (loved our walks on the beach in the early morning ); updated kitchen with large island, nice parking spot , air conditioning and very quiet area. Things to improve the stay: screen door would not fully close and because of the little flies we always had to keep patio door always closed; need for a dresser or luggage rack to place suitcase. Didn’t mind the bed or sofa, agreed that place was not “updated “ but didn’t matter to us . We enjoyed the goodies that were provided when we arrived.
by A traveller
Disappointed
Posted Mar. 1, 2024 on HomeAwayOur first impression was that this 1st floor ocean front condo was not clean. Basically it was ok on the surface but needed a good deep cleaning. Mostly, furniture was old & overused & needs an update to be more comfortable. The mattress on the bed was extremely uncomfortable & I got no sleep the first night. We purchased a 3” foam pad which was too soft but helped with comfort. The couch lacked support w/cushions sinking into the hideabed space when sitting on them. Bar stools and wicker chairs just not very comfy. No kitchen table/chairs. We had a few minor light & plumbing issues. We killed 8 cockroaches and found 2 others dead. On the plus side the kitchen and amenities were nice and in working order. We were reimbursed for the foam pad. Vacasa was very responsive on texts and the view was beautiful, with ocean so near. We learned a higher condo level is preferable for sunset pix. In fairness, we’ve stayed in some modern & renovated condos in the same resort. We had higher expectations for the cost. We enjoy the resort and gave feedback to Vacasa for the owners. Hopefully a few improvements will be made and it will be a nice place to stay.
by A traveller
Gorgeous ocean front view! Beautiful sunsets!
Posted Jan. 17, 2024 on HomeAwayThe location is amazing. The kitchen is updated. Furniture needs updating. There isn't a chest of drawers or a place other than the floor for beach clothes.
The closet has plenty of hangers.
The place needs a deep cleaning
maintenance and fresh paint on baseboards and door molding.
The bedroom carpet needs replacing. There was water leakage and it was wet and smelled musty.
The property managers were very helpful with all items. I believe all will or has been taken care of.
We spent most of our evenings on the patio playing cards and enjoying the amazing sunsets. In the morning the sunrises are beautiful too. Just steps to the beach!
Comment from Hotel Management
Jan. 31, 2024 by VrboOwner, Hotel Management
Thank you for your review, and we sincerely apologize for the cleanliness concerns you encountered during your stay with us. We apologize for the house not being cleaned as thoroughly as is our standard. Please know that local staff is available to assist with any cleanliness issues you encounter while in the home. We hope to get the chance to host you again.
by A traveller from Bristol, Indiana USA
Maui Waui View
Posted Jan. 7, 2024 on HomeAwayThe place was great. Needs new couch cushions and a coffee table wouldn’t hurt. Otherwise we Loved It ! ! ! !
by A traveller
Another fabulous Hawaii trip
Posted Dec. 14, 2023 on HomeAwayLove love love Sugar Beach!
Excellent stay beautiful unit!
by A traveller from Kentucky, USA
Great location to many sights.
Posted Oct. 3, 2023 on HomeAwayBeing on the lower level was great. Easy access to parking and beach. (Wish we could go out sliding doors and lock them when going to the beach and pool instead of walking around building) Location is great when sightseeing south and west Maui and close to pier for water excursions plus quick drive to airport.
by A traveller from Columbus, USA
Location, Location!
Posted Sep. 18, 2023 on HomeAwayThis condo was located in the quiet Sugar Beach Resort and my wife and I had an amazing experience with the on-site staff and checking in. The view, amenities, and ease of access was fantastic! Dishwasher and Washer tablets were included, as well as hangers, linens, and hand/body soap. Not to mention comfortable beach chairs and a boogie board! A few complaints: Some of the light-dimming adjustment sliders and fan controls did not work. This did not impact the use of the lighting or fans, but was confusing to learn which switches and sliders did/did not work. The condo was rather outdated which is fun at times to enjoy a little blast in the past, but wanting to take a day to enjoy the in-condo entertainment was difficult as the WiFi was slow and reception inside of the condo was poor. I was unable to work from this location due to the provided WiFi’s speed, nor use my hotspot due to the area’s reception. I would absolutely recommend this resort and condo to anybody visiting Maui, and I will consider this option again, just hoping to see some improvements inside of the condo in the future.
Comment from Hotel Management
Oct. 9, 2023 by VrboOwner, Hotel Management
Thank you for sharing your experience, we're so pleased you loved the views and amenities and that our home's location served you well! That said, we apologize for the issues you experienced that detracted from your stay and our local manager assured us that the dimmable lights have been checked and the light switches have been labeled. We enjoyed having you as our guest and we look forward to hosting you again.
by A traveller
Sugar Beach Vaca
Posted May 3, 2023 on HomeAwayThe convenience and view from our patio was amazing. Very relaxing atmosphere
by A traveller
Loved it!
Posted Apr. 1, 2023 on HomeAwayGreat rental!
by A traveller
Stay at Sugar Beach
Posted Feb. 24, 2023 on HomeAwayWould definitely stay here again and recommend it to others. Our suite was a perfect location to everything and very quiet for a ground floor unit at the end of the building. Only problem was one of the lounging chairs was stolen off the lanai one week after we got here and was found just down the beach where the homeless stay. I guess they needed it more than we did,
