Note fondée sur 130 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi daniel! Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!
par un voyageur
Publié le 31 août 2024 sur Hotels
The property gives a low tier appearance and the one staff member didn’t seem overly enthused about the place. Random appliances set around the staircase, no breakfast or vending machines. Room itself was decent, but found a bottle of prescription meds by the bed upon check in. Shower and sink seemed a little beat up.
Commentaires de Gestion de l’hôtel
31 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Michael! Thank you for your feedback. We apologize for the issues you encountered, including the appearance of the property and the condition of the amenities. We are addressing these concerns to improve our overall guest experience. We appreciate your comments and hope to have the opportunity to provide you with a better stay in the future.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi! We are delighted and honored to have received such a high rating. It was a pleasure providing you with a great stay and we aim to continue providing excellent service to both you and our future guests.
par un voyageur
Publié le 14 août 2024 sur Expedia
Management was very helpful and I mostly enjoyed my stay.
Commentaires de Gestion de l’hôtel
15 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Steven! Thank you for your feedback. We’re glad to hear that our management was helpful and that you mostly enjoyed your stay. If there are any specific areas where we can improve, please let us know. We look forward to welcoming you back!
par un voyageur
Publié le 19 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Miranda! On behalf of our entire team, I would like to apologize if we have failed in exceeding your expectations. Your satisfaction is important to us and we would like to know what went wrong. That would allow us to implement improvements to ensure we offer a better experience for guests in the future.
par un voyageur
Publié le 29 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 avr. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Dear Jimmy, Thank you for your rating. I hope that your stay has all been pleasant and enjoyable. We are always open for feedback so please do not hesitate to reach out if you have any comments or suggestions that can help us enhance our overall accommodation. Sincerely,
par un voyageur
Tired & worn-out
Publié le 14 oct. 2023 sur HotelsGood and friendly people, facilities are dated. Don't care for the bugs.
Commentaires de Gestion de l’hôtel
14 oct. 2023 par MP - Guest Relations Manager, Gestion de l’hôtel
Hello Valued Customer, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
par un voyageur
Publié le 8 oct. 2023 sur Expedia
This place was dirty, had roaches, smoke detector missing, hole in wall, nasty mattress, toilet super noisy, broken microwave, peeling finish in bathtub and no coffee pot. Gross
Commentaires de Gestion de l’hôtel
10 oct. 2023 par MP - Guest Relations Manager, Gestion de l’hôtel
Hello Andrea, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
par un voyageur
Publié le 29 juin 2023 sur Expedia
I just wanted a break. Nestled against the piney woods. Place was clean quiet plus cool air. Ir provided what i needed. Dog also semmed to enjoy just wanted to explore the woods even though last August he could barely walk from a snake bite.
Commentaires de Gestion de l’hôtel
19 juill. 2023 par MP - Guest Relations Manager, Gestion de l’hôtel
Hello Gary, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.
par un voyageur
Publié le 13 mai 2023 sur Expedia
The young lady at the front desk was very helpful but the place wasn't the cleanest and they charge a lot for dogs when the room was already damaged, wires sticking out of the wall, only 2 pillows for a king bed and oh yeah roaches everywhere. We had to sleep with the lights on and along with an uncomfortable bed didn't get much sleep. We were warned that if we paid for the room and not happy we wouldn't be able to get a refunded.
Commentaires de Gestion de l’hôtel
15 mai 2023 par MP - Guest Relations Manager, Gestion de l’hôtel
Hello MaryAnn, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.
