Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Charming hotel and beautiful beaches
Publié le 30 sept. 2024 sur HotelsWe enjoyed this great, charming hotel with it's warm, welcoming people for 8 days. Excellent service, good breakfast, good seafood/fish dishes, nice hotel area and beautiful beaches.
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Baobab Sea Lodge, Gestion de l’hôtel
Dear Liselotte, thank you for your kind feedback. We are glad you enjoyed your beach vacation with us and loved the facilities with kind words.We would love to welcome you and your loved ones once again in the near future.Kind regards,Baobab Sea Lodge.
par un voyageur
Wonderful staff and environment
Publié le 27 févr. 2024 sur Hotelspar un voyageur
Publié le 17 févr. 2024 sur Expedia
This hotel has amazing potential and was probably once quite grand. The facilites are tired and in need of maintenance and updates. We were there out of season so it was very quiet and the staff seemed a little challenged in knowing what to do. The beach is great and the grounds are super. I would stay here again but I’d check my room and test the shower before settling on my room.
par un voyageur
Sadly not worth it…
Publié le 6 sept. 2023 sur HotelsWe visited the property before booking and were shown around, after which we decided on and booked a deluxe room with pool view. However, when we showed up for check in, we were taken to a another (lower category) room - without any information from the staff. We asked the staff member if this really was a deluxe room, which he insisted on it being. Turns out he lied. After we contacted the reception, we were informed that the room category we had booked was fully booked. We insisted on being compensated, so they offered a room at another hotel, a couple of km up along the beach, which we declined. Instead we suggested we’d at least be compensated with complimentary massages, which they eventually agreed to. The pool area is nice and the staff there were really attentive. The masseuses are also great! However, the sound proofing in the premier rooms (which is the one we ended up getting) is non existent. If you’re on the lower floor, you’ll be able to hear every sigh, every bathroom visit…you name it…from the guests upstairs. Unfortunately, our neighbor got home late and stayed up for the rest of the night, so we weren’t able to get any sleep. The facilities are dated but the hotel is beautifully situated. The breakfast was so-so. All in all, there are way better options for accommodation in Kilifi. (Distant Relatives and Salty’s being two of them.)
par un voyageur
Publié le 29 août 2023 sur Expedia
par un voyageur
Publié le 27 août 2023 sur Expedia
Wonderful and beautiful place to be
par un voyageur
Publié le 27 août 2023 sur Expedia
Perfect
par un voyageur
Publié le 26 août 2023 sur Expedia
Every is perfect
par un voyageur
Publié le 26 mai 2022 sur Expedia
The property is quiet with good access to other places and the beach.
The property had no microwave or slippers to use in the rooms. The staff seemed overworked but we're very good. I still liked the place but may not stay many nights there again
Commentaires de Gestion de l’hôtel
15 juin 2022 par GRM, Gestion de l’hôtel
Hi Harriet,
Greetings of the day!
Thank you for choosing to stay at Baobab Sea Lodge and for bringing your review to our attention. It is with great concern to note that you were not fully satisfied with our service. All your remarks are taken into consideration to improve our hotel.
We wish you could give us another chance to win you back.
Thanks & regards,
Team - Guest Relations
par un voyageur
Amazing Place
Publié le 31 mars 2022 sur HotelsI enjoyed the hotel ambience and tremendous and friendly customer service across all support functions.
The food was great also!
Commentaires de Gestion de l’hôtel
29 avr. 2022 par GRM, Gestion de l’hôtel
Hi Annette,
Greetings from Baobab Sea Lodge!
Thank you for sharing your review. We are delighted to know that our service surpassed your expectations. Glad to hear you had an amazing Dinning experience with us. My colleagues are truly delighted to hear about your feedback. We all look forward to having you visit us again.
Thanks & regards,
Team - Guest Relations
