Note fondée sur 206 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de LYON (france)
a marvellous trip
Publié le 24 déc. 2011 sur Hotelsvraisment très satisfaits de ce séjour en décembre
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Outdated hotel, that in its present state, is not deserving of the 5 star rating. That being said, renovations are supposedly to occur in November but the cobwebs in the room extending from the bedside table to the ceiling corner and ratty bathrobes robes have no bearing on a much needed renovation. Room was extremely small, no water pressure in shower, shower was very tiny, as was the bathroom overall. Toilet was constantly running and required multiple flushes.
Food at both restaurants was extremely bland. Bellhops and one receptionist were of five star caliber but the majority of the other staff wasn't notable. If you are looking to sleep earlier than 11-12pm, bring earplugs. If your room faces the front of the hotel, you will hear the bars across the street blasting music.
Our stay at The Victoria hotel down the street, was much more grand.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Ciarán Murphy, Gestion de l’hôtel
Good Afternoon,I hope this email finds you well and that you had a safe onward journey.Firstly I would like to thank you for completing our post stay survey.It is only through feedback from the guest can we build on and improve on our offering whether it is positive or constructive, we are very thankful for it.I am sorry to read that on this occasion, there was several aspects that did not meet or exceed your expectations.I can assure you from your feedback I will be addressing the points you raised with our team. Hopefully we will have the opportunity to welcome you back to us again in the near future. There is an extensive multimillion-euro renovation planned during the winter months which will address the maintenance issues you have raised. If you do plan to visit Killarney again, please do consider us again and allow us to show you that we have taken your comments on board.I would be delighted to personally look after your reservation.If I can be of any further assistance, please do not hesitate to contact me directly atciaran.murphy@killarneyparkhotel.ieWarmest Regards,Ciarán MurphyHotel Manager
par un voyageur
Wonderful Hotel!
Publié le 31 août 2024 sur HotelsExcellent weekend stay- gorgeous property, cozy beds, and a fabulous breakfast. The location is perfect to either enjoy the park or walk into town. We will definitely stay again if we are in the area.
Commentaires de Gestion de l’hôtel
31 août 2024 par Ciarán Murphy, Gestion de l’hôtel
Dear Annemarie,Thank you for you wonderful review which I will be delighted to share with the team. It was a pleasure taking care of you and we look forward to welcoming you back to us again in the near future.Warmest Regards,Ciarán MurphyHotel Manager
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Ciarán Murphy, Gestion de l’hôtel
Dear Heriberto,Many thanks for your fantastic rating.It was a pleasure taking care of you and we look forward to welcoming you back to us again in the near future.Warmest RegardsCiarán Murphy
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Very friendly staff
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Ciarán Murphy, Gestion de l’hôtel
Dear Felipe,Thank you for your 5 out of 5 rating. We really appreciate you very kind words about the team also.It was a pleasure taking care of you and we look forward to welcoming you back to us again in the near future.Best Wishes,Ciarán MurphyHotel Manager
par un voyageur
Fantastisch
Publié le 3 juin 2024 sur HotelsSehr schönes hotel einer der besten in Irland, hervorragendes Personal wunderbare Zimmer, fantastisches essn
Commentaires de Gestion de l’hôtel
3 juin 2024 par Ciarán Murphy, Gestion de l’hôtel
Dear Franz,Thank you for your fantastic rating. It was a pleasure having you stay with us and thank you for acknowledging the team's hard work.We look forward to welcoming you back to us again in the near future.Warmest RegardsCiarán MurphyHotel Manager
par un voyageur
Publié le 19 mai 2024 sur Expedia
The property was immaculate and the people who work there are amazing!
Commentaires de Gestion de l’hôtel
20 mai 2024 par Ciarán Murphy, Gestion de l’hôtel
Dear Steve,Thank you for taking the time to tell us about your recent stay. We really appreciate you amazing rating and very positive comments. I will be delighted to share your review with the team.We look forward to welcoming you back to us again in the future.Warmest RegardsCiarán MurphyHotel Manager
par un voyageur
Publié le 18 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mai 2024 par Ciarán Murphy, Gestion de l’hôtel
Dear Marie,Thank you for taking the time to rate us on your recent stay with us. We really appreciate you fantastic rating which I will be delighted to share with the team.We look forward to welcoming you back to us again.Warmest RegardsCiarán MurphyHotel Manager
par un voyageur
Publié le 14 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 mai 2024 par Ciarán Murphy, Gestion de l’hôtel
Dear James,Thank you for your very positive rating which I will be delighted to share with the team.We look forward to welcoming you back to us in the near future.Best Wishes,Ciarán MurphyHotel Manager
par un voyageur
Publié le 13 mai 2024 sur Expedia
Had a great weekend stay. Lovely rooms. Great swimming pool.very helpful staff.
Commentaires de Gestion de l’hôtel
14 mai 2024 par Ciarán Murphy, Gestion de l’hôtel
Dear Thomas,Thank you for your 5 out of 5 rating and very positive comments which I will be delighted to share your review with the team. We look forward to welcoming you back to us again in the near future,Warmest RegardsCiarán MurphyHotel Manager
