Note fondée sur 848 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Jasmin,We're sorry to hear that your experience did not meet expectations. Please reach out to us with any specific feedback you have from your stay so we can address it accordingly.
par un voyageur
Publié le 17 août 2024 sur Expedia
It’s dirty, noisy, broken door, there were insects. If I can rate less than one start I will do.
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Hayder, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello William,We are glad you enjoyed your stay with us! If there is anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
par un voyageur
Decent, cheap stay
Publié le 14 août 2024 sur HotelsNot amazing, but not bad! About what you’d expect for a mega cheap hotel. We only slept and showered/got ready there, so I’m not sure how it is during the day. Surprisingly quiet at night, never had any sound complaints. The staff were friendly, considerate, and helpful.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Katherine,We are pleased to hear that you found our hotel to be quiet at night and that our staff were friendly, considerate, and helpful. We appreciate your feedback and hope you had a comfortable stay with us. If you have any further comments or suggestions, please feel free to reach out to our management team.
par un voyageur
Publié le 12 août 2024 sur Hotels
People blasting music in the parking lot on multiple occasions. Place needs security. Sketchy people in the parking lot. Walked into the room. Took me several tries to find a working light bulb. No trash can in room. Room smelled like smoke. Will not return.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We apologize for the inconvenience you experienced during your stay. Rest assured, we take all feedback seriously and will address the issues you mentioned with the relevant departments for improvement. Your comments help us in maintaining the quality of service we aim to provide to all our guests.
par un voyageur
Publié le 11 août 2024 sur Expedia
The property is much better than it used to be, still a few “undesirables walking around at night and hanging out around the courtyard area.
Was a nice stay and great staff at check in and check out as well as the numerous times I called to modify my reservation, staff was awesome and very helpful.
Keep up the good work guys!!
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello gena l,We're glad to hear that you had a pleasant stay overall, and we appreciate your feedback regarding the improvements made. Our team strives to provide excellent service to all guests. Should you encounter any issues during your stay, please do not hesitate to contact our management team directly. Thank you for choosing to stay with us!
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Room smelled sheets smelled/dirty
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Manager, Gestion de l’hôtel
Hello Christopher,We appreciate your feedback and apologize for any inconvenience faced during your stay. We take cleanliness very seriously and will address this with our housekeeping team. Your insights help us improve our services for all future guests.
par un voyageur
Hotel property was covered in filth
Publié le 22 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Ian, We're sorry to hear your stay didn't meet your expectations. Please reach out to us directly with any feedback you have, so we can address your concerns and improve our services.
par un voyageur
Acceptable stay
Publié le 30 juin 2024 sur HotelsThe hotel in general was acceptable. Bathroom wasn’t cleaned properly, the cleaning service did address and correct the situation in a timely manner which was good. Front desk staff was pleasant.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Manager, Gestion de l’hôtel
Hello Eugenia,We appreciate your feedback on your recent stay with us. We are glad to hear that our cleaning service was able to promptly resolve any issues you encountered. Our front desk staff always aims to provide a pleasant experience for our guests. Your comments will be shared with our team for further improvement. Thank you for choosing our hotel, and we hope to welcome you back in the future.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Manager, Gestion de l’hôtel
Hello GMG, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly with any feedback you'd like to share so we can address your concerns and improve our services.
