Note fondée sur 505 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mariluz, Thank you for positively rating your stay! Natalie #Team6
par un voyageur
Publié le 11 sept. 2024 sur Hotels
My stay at Motel 6 was not good at all! I checked in at 7am and then at about 10:30am, I was awakened by some very hard knocks on my door. Still not completely up, I heard the same knocks again so I got dressed to answer the door and the Manager is standing in front of me saying that he smells smoke from my room! I opened the door even wider and asked if he wanted to come in to see if there was smoke and he declined as he tried looking into the bathroom!
What just happened and why? Not only was I upset by someone pounding on my door, I was even more pissed that he never apologized to us on wrongly accusing us of having smoke in our room!
I have been traveling around the world for 64 years and never had I ever experienced such rudeness on that level. Every time I think of this experience, I get upset! How is a Manager with such rudeness able to run a Hotel like this?
I want to take this complaint up as far as I can go because no one deserves to be treated like this!
Martha Manibusan
manibusan1960@gmail.com
par un voyageur de KILLEEN
Publié le 11 sept. 2024 sur Expedia
par un voyageur
Publié le 25 août 2024 sur Expedia
Staff was very accommodating and pleasant. Don’t typically stay at a Motel 6, however this Killeen Texas group was on top of it. Thank you!
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Eric,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
par un voyageur
Publié le 24 août 2024 sur Expedia
We complained about Tv and they won't rent to us. So sad loved stay at motel 6. Wrll never again.
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Ruben,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Vincent, Thanks for your review, we really appreciate the support. Natalie #Team6
par un voyageur
Publié le 13 août 2024 sur Expedia
Was would have been good the tv would have worked
Commentaires de Gestion de l’hôtel
20 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jose,We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.Maz K.#Team6
par un voyageur
Publié le 13 août 2024 sur Expedia
have a t
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate your generous review! It really makes our day. Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future!
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Nancy Y., Gestion de l’hôtel
Thank you for the perfect rating!!Nancy Y.#Team6
