4/10 – Médiocre
Robert, RADCLIFF
Voyage en famille
5 avr. 2025
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
This hotel has seen better days! We have stayed here in the past and it in no way reached our expectations. While the staff are helpful, the hotel has just gone downhill. The website says, "Newly Remodeled". This is a complete lie. There is no bar anymore and the restaurant is only open for breakfast and lunch. The pool was a lime green and neither sauna was working. The room was acceptable, but the carpet was frayed very badly at the door. The TV was also about 25 years old so no doing anything with it except watching the minimal channels available. There are also zero USB outlets for anything. Finally, we had a kitchenette but there was nothing to go with it. A few plates, pots, and pans but no utensils, cleaning items to wash dishes, or anything that should go with a kitchenette. If someone in management reads this, I recommend that you start doing quality checks of the rooms after being cleaned. All these things can be easily fixed. Please fix them or I'm afraid this will have been our last stay here.