Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
dissatisfied
Publié le 10 mars 2024 sur HomeAwayThe stay was mixed. The apartment is large and spacious, ideally located for touring Kerry. However, when we arrived, the heating hadn't been turned on, and we were extremely cold. We were surprised to have to pay for electricity when it wasn't agreed upon in the contract. And the cost is relatively high, as we had to add 100 euros for four nights. It costs 5 euros to run the dishwasher. Additionally, the floors were relatively dirty. The sofa was stained. This apartment is a bit outdated, as there were moldy baseboards in the WC and one of the bathrooms."
"We request that you cover the cost of the electricity, which was not included in the contract."
Commentaires de Gestion de l’hôtel
20 mars 2024 par VrboOwner, Gestion de l’hôtel
Thanks for your comments. Unfortunately, information about utilities are located within the property page and your confirmation email. Booking for this property includes a €40.00 starter fee for heating & electricity. If you spend more than this amount, you have to top up the meter yourself and pay as you go. Apologies if you feel you were misled by this information. Therefore, we are unfortunately not able to help you with this request. We have send on your details regarding the cleaning to the relevant department. We will look into what we can do to improve.
par un voyageur
Location au top
Publié le 30 avr. 2023 sur HomeAwayBeaucoup d’espace et belle vue sur la rivière
Commentaires de Gestion de l’hôtel
14 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback Sigrid! We are delighted you were happy with the location. We hope to welcome you back again sometime in the near future.
par un voyageur
super location
Publié le 29 mai 2019 sur HomeAwayséjour très agreable ,location confortable et bien située.
Commentaires de Gestion de l’hôtel
7 juin 2023 par VrboOwner, Gestion de l’hôtel
We are delighted you enjoyed the location!! Thank you for the feedback, we hope to welcome you back again in the near future.
par un voyageur
Deidre was so nice
Publié le 13 sept. 2024 sur HomeAwayOur host was very nice , even offering to do our laundry, because the washer/dryer was broken.
The premises was nice, clean.
par un voyageur
Für Familien ideal.
Publié le 17 juill. 2022 sur HomeAwayTolles, großes Haus mit wunderbarer Lage am River Laune
Commentaires de Gestion de l’hôtel
8 juin 2023 par VrboOwner, Gestion de l’hôtel
We are delighted you and your family enjoyed your stay! We hope to welcome you back sometime in the near future.
par un voyageur de Effingham, Illinois USA
Excellent place!!
Publié le 30 juin 2022 sur HomeAwayWe loved everything about the place. Especially the location.
Commentaires de Gestion de l’hôtel
8 juill. 2022 par VrboOwner, Gestion de l’hôtel
Thank your for your feedback. We are delighted you enjoyed the property and location. We hope to welcome you back again.
par un voyageur
Mr & Mrs S from Lewes
Publié le 30 juin 2022 sur HomeAwayThis property was excellent, right on the river fabulous views from our balcony of the Macgillycuddy's Reeks.
The property was well positioned to tour the Ring of Kerry, Killarney and other areas.
Claire Flynn the manager was terrific, she was helpful with out being intrusive, she was always at the end of the phone.
Commentaires de Gestion de l’hôtel
8 juill. 2022 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We are glad to hear you enjoyed the property and location. We will pass your comments onto Claire.
par un voyageur
Beautiful Setting, Close to Town
Publié le 11 mars 2022 sur HomeAwayThis was a big, beautiful condo, full of amenities and would be great for a larger family gathering. The views to the river from every room were just gorgeous. Our hostess was super friendly and helpful. We drove to the Gap of Dunloe on more than one occasion because of it's close proximity. Kilarney was also close by. We found the condo was not close enough to walk into Kilorglin, but a quick 2-3 minute drive. Our only caution would be that the heating costs were hidden--deeply hidden, requiring two additional clicks within the fine print of the description! So were were surprised to wind up paying almost 200 EU more than the rental to keep the heat going during the cold January week we were there. Everything else was wonderful.
Commentaires de Gestion de l’hôtel
24 mars 2022 par VrboOwner, Gestion de l’hôtel
Thank you for your review. Unfortunately utilities are charged separately in winter months and would be charged depending on what each booking would use. We are glad to hear you still had a good time and liked the home.
par un voyageur
Gut ausgestattet und tolle Aussicht
Publié le 29 oct. 2021 sur HomeAwayPositiv: Geräumig, gut ausgestattet, tolle Aussicht, sauber.
Negativ: Matratzen sind durchgelegen und sollten erneuert werden, WLAN im Erdgeschoss sehr schwach (das der unteren Wohnung war stark - hierfür hatten wir aber den Code nicht). Stadt ist nicht gefahrlos zu Fuss zu erreichen.
Commentaires de Gestion de l’hôtel
5 nov. 2021 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback I will pass it onto relevant departments. We hope to welcome you back in the future.
par un voyageur de Germany
Top Location, well situated, spacy
Publié le 20 août 2021 sur HomeAwayThe object is as described. Very good location for excursions. The flat is spacy and well equiped. We had a very good stay there.
Commentaires de Gestion de l’hôtel
27 août 2021 par VrboOwner, Gestion de l’hôtel
Thank you Christine for your feedback. We are glad to hear you enjoyed your stay. We hope to welcome you back soon.
