Ratings based on 15 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.6 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller from Kochi

Posted Jun. 12, 2024 on Expedia
Nice property
5 out of 5
by A traveller

Posted Mar. 26, 2024 on Expedia
Responsive to all requests.
Comment from Hotel Management
Mar. 27, 2024 by MGM Vailankanni Residency, Hotel Management
We're beyond thrilled to receive your perfect 10-star rating! Your support inspires us to continue delivering unparalleled service.
4 out of 5
by A traveller

Posted Mar. 20, 2024 on Expedia
Comment from Hotel Management
Apr. 10, 2024 by MGM Vailankanni Residency, Hotel Management
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.
3 out of 5
by A traveller

Posted Dec. 7, 2023 on Expedia
They have not provided the internet service for TV, even no cable tv provision.
Comment from Hotel Management
Feb. 14, 2024 by MGM Vailankanni Residency, Hotel Management
Dear Robin,Thank you for sharing your feedback with us. We regret for any inconvenience caused regarding the internet service for TV and the absence of cable TV provision. We understand how important it is to have these services available, and we are constantly working to improve our offerings. Your feedback will be taken into consideration as we strive to enhance our services. If you have any further concerns or questions, please feel free to reach out to us.Best Regards,The MGM Hotels & Resorts
3 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 8, 2023 on Expedia
4 out of 5
by A traveller

Posted Sep. 19, 2023 on Expedia
The service was excellent because the church was far we needed transportation all the time and it’s pretty expensive
Comment from Hotel Management
Sep. 25, 2023 by MGM Vailankanni Residency, Hotel Management
Dear Francis,Greetings from MGM Vailankanni Residency!Thank you for your feedback! We're glad to hear that you found our service excellent. We appreciate your support and hope to assist you again in the future.Best Regards,MGM Vailankanni Residency
5 out of 5
by A traveller

Posted Jun. 20, 2023 on Expedia
Giod
Comment from Hotel Management
Sep. 16, 2023 by MGM Vailankanni Residency, Hotel Management
We are so happy to hear that. Thank you so much for the feedback.
5 out of 5
by A traveller

Comfortable Family Stay!

Posted Mar. 21, 2023 on Hotels
We have a pleasant stay at this property! Staffs are helpful. Very advisable for family as they have a spacious playground. It just a little faraway from Vailankanni Church so we have to spend for ride or walk around 20 minutes but overall we have a pleasant stay.
4 out of 5
by A traveller

Posted Mar. 20, 2023 on Expedia
The delux room was small conpared to what we normally see at proce range. Adding extra bed made it very cramp. The room is just for 2 only. The food was good in virundu restaurant especially sambar rice. Pool was nice though we did not use it. Small play area around the hotel was nice. Maintenance work can be avoided during weekends. Staff members are very courteous but seriously understaffed. Overall good experience.
2 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 24, 2022 on Hotels