Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
5,0 Service et personnel
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great for large groups
Publié le 28 août 2024 sur HomeAwayProperty was very clean, had multiple sleep accommodations for our group and a well outfitted kitchen. The hot tub was a great additional perk.
Commentaires de Gestion de l’hôtel
29 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your kind words, Michael! We are thrilled to hear that you enjoyed your stay at our Silver Birch property. We take pride in providing a clean property with fully equipped amenities like a well-outfitted kitchen, multiple sleep accommodations, and a hot tub. We hope to welcome you back soon for another enjoyable stay. Warm regards, Tracy, Tony, and the Alpine Lodging Team.
par un voyageur
Great location and amenities
Publié le 5 avr. 2024 sur HomeAwayWe stayed with another family and had lots of space - great sleeping options for the kids. Basement was a bit cold but they provided heaters. Hot tub was great and the bottle of wine upon arrival was a nice touch! We would definitely book again!
Commentaires de Gestion de l’hôtel
8 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your glowing review, Liz! We're thrilled to hear that you and your family enjoyed your stay at Silver Birch 964. We're glad the sleeping options for the kids worked well for you and that you appreciated the heaters in the basement. It's fantastic to know that you enjoyed the private hot tub and that you found the bottle of wine in our welcome package to be a nice touch. We would love to have you back! Warm regards, Tracy, Tony, and the Alpine Lodging Team.
par un voyageur de Calgary
This was a nice stay
Publié le 20 févr. 2024 sur HomeAwayWe liked the house and location is great, but rooms are very small. Also almost no space at entrance. Overall it was a good stay!
Commentaires de Gestion de l’hôtel
1 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you for choosing to stay at Silver Birch 964, Natalia. We're delighted to hear that you enjoyed the house and its fantastic location. We appreciate your feedback on the room sizes and entrance space and will consider that for future improvements. Warm regards, Tracy, Tony, and the Alpine Lodging Team.
par un voyageur
Kimberly 2024
Publié le 12 févr. 2024 sur HomeAwayThe stay was great however. I’m pretty sure your dryer is not venting properly. A simple load of towels took 4-5 hours to dry. A lot of time was spent checking or turning the dryer back on. Other than that we has a fabulous time.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to leave a review, Danny! We appreciate your feedback. We apologize for the inconvenience you experienced with the dryer during your stay at Silver Birch 964. Our maintenance team has been notified, and we will ensure that the dryer is properly inspected and working well for future guests. We're glad to know you still had a fabulous time and we hope to welcome you back soon. Warm regards, Tracy, Tony, and the Alpine Lodging Team.
par un voyageur
Great getaway
Publié le 1 févr. 2024 sur HomeAwayMy wife and kids stayed here with another family and we all had an amazing stay. Great location in relation to the hill and distance from downtown. Check in process was great and check out instructions were clear!
Commentaires de Gestion de l’hôtel
1 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to share your experience at Silver Birch 964, Phillip! We're thrilled to hear that both your family and your friends had an amazing stay. It's great to know that you found the location convenient for both the hill and downtown. We're glad the check-in process went smoothly and the check-out instructions were clear. We hope to welcome you all back again soon. Warm regards, Tracy, Tony, and the Alpine Lodging Team.
par un voyageur
Kimberley golf getaway
Publié le 26 sept. 2023 sur HomeAwayWe were very satisfied with the property. It was well appointed: amenities such as clean bedding, towels, kitchen supplies, etc were excellent. Communication with the hosts was excellent.
The living room couches do need some attention as they have no support and sink very deeply. Not so good for elderly gentlemen. Thankfully they had plenty of cushions for us to sit on.
The online process was great, however the photos are deceiving. The photos do a great job of enhancing the property (make the property look much bigger) and will lead future tenants to be puzzled when they enter the property for the first time. Once we were settled in we were very satisfied. A very nice place.
Commentaires de Gestion de l’hôtel
27 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback, Robert. We're delighted to hear that you were satisfied with your stay at Silver Birch 964. We strive to provide excellent amenities and ensure clear communication with our guests. Your feedback regarding the living room couches is duly noted, and we will take steps to address this issue. We apologize for any confusion caused by the photos of the property. We're glad you were ultimately pleased with your stay and look forward to hosting you again in the future. Warm regards, Tracy, Tony, and the Alpine Lodging Team.
par un voyageur
Beautiful mountain stay
Publié le 29 août 2023 sur HomeAwayBest equipped Vrbo we have been to. Great communication with owners - they made it easy to check in, checked with us to ensure all was good and sent a timely email with check out instructions.
A great spot for a large group!
Thank you Tony and Tracy
Commentaires de Gestion de l’hôtel
29 août 2023 par VrboOwner, Gestion de l’hôtel
Brenda,
Thank you for taking the time to review your stay with us and thank you for choosing Alpine Lodging as your accommodation provider. It is very much appreciated!! We're stoked to hear that you enjoyed the well-stocked condo and our communications. Your feedback keeps us on track. Please keep in touch for future trips to our beautiful town. We have 18 properties on the Kimberley Alpine Resort, so lots to choose from. Maybe time to book for your winter ski trip ;)
Warm Regards,
TnT and The Alpine Lodging Team
Kimberley BC
par un voyageur
Retreat in Kimberley
Publié le 10 août 2023 sur HomeAwayStay was great! Straight-forward and positive communication and a well stocked home.
Commentaires de Gestion de l’hôtel
15 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful review, Theresa! We are thrilled to hear that your stay at Silver Birch 964 was great! We aim to provide straightforward and positive communication to make your experience as smooth as possible. It is fantastic to know that you found our home well-stocked with everything you needed. We appreciate your feedback and can't wait to welcome you back for another amazing stay. Warm regards, Tracy, Tony, and the Alpine Lodging Team.
par un voyageur
Mayhew Family Getaway
Publié le 9 juill. 2023 sur HomeAwayIt went well! Hand over of the property was super smooth? Directions on use were clear console and easy to follow. The hosts invited us to reach out if we had any issues to rectify (there weren’t any) and it sure made the weekend easy knowing that the lodging for the weekend was stress free!
Commentaires de Gestion de l’hôtel
12 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Kelly! Thank you so much for your amazing review of your stay at our property, Silver Birch 964. We're thrilled to hear that everything went smoothly and that you found the directions and instructions easy to follow. It's great to know that our invitation to reach out if any issues arose made your weekend stress-free. We appreciate your kind words and look forward to hosting you again in the future! Warm regards, Tracy, Tony, and the Alpine Team
par un voyageur
Kimberley summer getaway
Publié le 20 juin 2023 sur HomeAwayTracy. Tony and their team do all the extra little things extremely well - small welcome gifts, extra towels everywhere, great kitchen accessories and outfitting, on top of the big things like great communication and very clean accommodations.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thanks, Jeffrey! Wonderful to hear that you had a great stay at our Silver Birch 964 property and getaway in Kimberley. You were a great guest and we look forward to hosting you again! Warm regards, Tracy, Tony, and the Alpine Team
