Note fondée sur 180 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2023 sur Expedia
Pratique, confortable
par JACQUES
Publié le 6 févr. 2015 sur Hotels
par un voyageur de Paris ,France
Hotel Protea Kimberley
Publié le 6 nov. 2010 sur HotelsTrès bon hotel très récent et idéalement situé pour visiter l'attraction de Kimberley: le "Big Hole" et son musée :accés direct et privatif de l'hotel.
Bon service.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Rooms were okay, but service was poor. Housekeeping only cleaned the room once. Didnt sweep the floor or clean the cups glasses. Only left 2 towels, whilst the room was a double room housing 4 people.
While dining at the reataurant, the chicken was still raw when served. That after we waited more than an hour for our food, without any indication from the waiters that there will be delays. At check out the staff member had the nerve to acuse me of not paying my restaurant bill, which was not true as I paid the bill after dining even though the kids were served raw chicken.
This speaks to the overall poor management of the facility. I will not stay at this establishment again and will not recommend it to anyone. Very disappointed.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Michele , Gestion de l’hôtel
Good Day AT, Thank you for bring the below to our attention. We apologize for the inconvenience caused during your stay. We are aware that this would have been terribly frustrating. We are looking into the concerns raised and we hope that with training our associates that we able to improve our service standards and exceed our guest expectations. Kind RegardsMichele Muller
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Megan Williams , Gestion de l’hôtel
Dear Mike Thank you so much for taking the time to give us feedback on your stay. We hope to welcome you back soon. Kind RegardsMegan Williams
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Megan Williams , Gestion de l’hôtel
Dear Kabelo Thank you so much for choosing to stay with us. We are very happy that you enjoyed your stay
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Megan Williams , Gestion de l’hôtel
Dear Kabelo Trust you are doing well. Thank you for choosing to stay with us. We are very happy that you chose to stay with us. We hope to see you soon.
par un voyageur
Publié le 18 juin 2024 sur Hotels
par un voyageur
Publié le 5 juin 2024 sur Hotels
par un voyageur
Publié le 5 mai 2024 sur Hotels
