Note fondée sur 157 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
213H
Publié le 1 janv. 2024 sur HotelsThere were 3 adults and 3 kids and the room was just right for us. Having 2 bathrooms was a plus as well. The sofa bed was not the most comfortable but for smaller children it wouldn’t be a big problem.
par un voyageur
Publié le 4 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Judy, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Long but honest review. We checked in after the office closed on Thanksgiving day. They closed at 2, we got there around 3. They had called me beforehand and told me they would put everything in a lock box. Keys, map, parking pass, etc. that was great and easy. That evening between 6 and 7:30 I tried to call the after hours office because they only gave us one parking pass, while we needed 3. No one ever answered the three times I called. I do understand it was a holiday, but they mentioned the after hours number days before when they called me. The view was spectacular, and the kitchen was updated, but those are about the only pros. The floors and furniture were stained as soon as you walked in. There was writing on the walls where they had not covered it up. Bathroom did not have a cleaning brush. The Water smelled like eggs. I will say the linens were clean. Pillows were awful, so I suggest you bring your own. Staff was always polite each time I talked to them, so thats a plus. Gym doesn’t open until 8 which is inconvenient. I probably won’t stay again, BUT it is very cheap which is a big plus.
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Judy, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business.
par un voyageur
Publié le 25 nov. 2023 sur Expedia
The room obviously had some remodeling that was nice, like the shower and kitchen. The property as a whole was still dated and worn in several areas. There was rust on the handrails outside, and toilet showed signs of wear, etc. The condo was spacious, but the master bedroom layout felt awkward. There wasn’t enough space for a nightstand since both the toilet closet and bedroom closet filled that space. The staff was friendly and prompt when we needed help. This could be a 4-5 star place with a few additional updates.
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Judy, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business.
par un voyageur
Publié le 19 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Judy, Gestion de l’hôtel
I apologize for the issues you had. Thank you for your feedback.
par un voyageur
Publié le 3 nov. 2023 sur Hotels
Great stay. The dryer didn't dry but we had a peaceful stay, great view of the lake and as clean.
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Judy, Gestion de l’hôtel
Thank you for your feedback. We will have the dryer checked.
par un voyageur
Publié le 29 oct. 2023 sur Expedia
GOOD
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Judy, Gestion de l’hôtel
Thank you, please come back again.
par un voyageur
Publié le 22 oct. 2023 sur Expedia
Clean and great customer care
Commentaires de Gestion de l’hôtel
23 oct. 2023 par Judy, Gestion de l’hôtel
Thank you for your feedback. Please come back and see us again.
par un voyageur
Publié le 21 oct. 2023 sur Expedia
Property is very quiet. Lake view is good. Outside lights however shine in the windows at night so bright it looks like it is midday even with the blinds closed.
Commentaires de Gestion de l’hôtel
23 oct. 2023 par Judy, Gestion de l’hôtel
Thank you for your feedback. We will look into the problem.
par un voyageur
Publié le 16 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2023 par Judy, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business.
