Note fondée sur 661 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,3 Service et personnel
2,8 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2020 sur Hotels
par un voyageur
Publié le 22 sept. 2020 sur Expedia
The hotel had extensive damage from the storm that went through in the weeks prior. Unfortunately that left the hotel with a pretty bad smell. The hotel just looked unsafe but was the only option we had so we stayed. So much was dingy and dirty the lamp shades were full of rust, the carpets felt wet, there was just a lot going on amd not in a good way.
par un voyageur
Disappointed customer.
Publié le 21 sept. 2020 sur HotelsNo tv, pool was very dirty and green, room was ok. House cleaning didnt clean bathtub, leave enough towels for 2. There was trash, beer cans every where, all trash cans over filled. Lots of construction going on. I understand damage from the storm, but they should not charge full rate, or offer another stay.
par un voyageur
Publié le 20 sept. 2020 sur Hotels
par un voyageur
Publié le 20 sept. 2020 sur Hotels
A person has to go into this with the understanding that some parts of this state were effected by hurricane laura. This hotel has wind and water damage so know that when booking. It is very close to the casino which was our reason for staying there but don't expect much from this hotel in it's currently state.
par un voyageur de Lake Charles, Louisiana
Publié le 20 sept. 2020 sur Expedia
Made a reservation for this property and had a confirmation number. When I arrived at the property they had no available rooms. This was horrible since I had no place to live after Hurricane Laura.
par un voyageur de Houston
Publié le 20 sept. 2020 sur Expedia
Pisser! Took my reservation 10 days earlier, but when I showed up at 10:30 p.m. after a 4 hour drive to come help with clean up in the area, I was told "No rooms! We cancelled everything!" WTH?!
par un voyageur
Publié le 19 sept. 2020 sur Hotels
par un voyageur
fustrated
Publié le 15 sept. 2020 sur HotelsI was already in lake Charles 2 hours before check in its a 5 hour drive from home. Got message that our reservation was canceled so we had to go back home. I think if we have to cancel 24 hours in advance they should give us advance notice also.
par un voyageur
Publié le 15 sept. 2020 sur Hotels
No me hicieron válida mi reservación
