Note fondée sur 40 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,9 Service et personnel
2,9 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Tyrone Mitchell-Williams, General Manager, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Country Inn and Suites-King George. I will be sure to share your feedback with our team, especially the housekeeping and front desk who always enjoys hearing from our guests. We thank you for choosing us for all your lodging needs and look forward to your return.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Tyrone Mitchell-Williams, General Manager, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Dahlgren-King George, VA.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the less than stellar conditions on your recent visit. We will be going through a complete renovation and update within the next 6 months to fix all the issues and provide our guest with updated state of the art accommodations. I have shared your feedback with our staff so these types of situations are handled differently in the future. Feedback from our valued guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
par un voyageur
Publié le 16 juill. 2024 sur Hotels
The stay started off rough with our first room having a terrible Oder. The front desk staff was nice and moved our room. The second room had broken furniture and still had a unpleasant smell.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Tyrone Mitchell-Williams, General Manager, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Dahlgren-King George, VA.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the less than stellar conditions on your recent visit. We will be going through a complete renovation and update within the next 6 months to fix all the issues and provide our guest with updated state of the art accommodations. I have shared your feedback with our staff so these types of situations are handled differently in the future. Feedback from our valued guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
The manager was absolutely terrible. None of the key cards would open our door so a manual key was needed. The night after a long day, the key card reader quit working and the manager (in Baltimore) told the front desk to put us in another room without our things. We were told he’d be there by 7am the next morning. He was not. We had to wait 2.5 hours for him to drive from his house to let us in our room so we could get our things and go home. All of this could’ve been avoided had they placed us in a different room as soon as the key reader quit working the FIRST time. Staff was wonderful, manager was the worst.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Tyrone Mitchell-Williams, General Manager, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Dahlgren-King George, VA.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the less than stellar conditions on your recent visit. We will be going through a complete renovation and update within the next 6 months to fix all the issues and provide our guest with updated state of the art accommodations. I have shared your feedback with our staff so these types of situations are handled differently in the future. Feedback from our valued guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Tyrone Mitchell-Williams, General Manager, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Dahlgren-King George, VA.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the less than stellar conditions on your recent visit. We will be going through a complete renovation and update within the next 6 months to fix all the issues and provide our guest with updated state of the art accommodations. I have shared your feedback with our staff so these types of situations are handled differently in the future. Feedback from our valued guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Tyrone Mitchell-Williams, General Manager, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Dahlgren-King George, VA.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the less than stellar conditions on your recent visit. We will be going through a complete renovation and update within the next 6 months to fix all the issues and provide our guest with updated state of the art accommodations. I have shared your feedback with our staff so these types of situations are handled differently in the future. Feedback from our valued guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
par un voyageur
Publié le 6 juill. 2024 sur Hotels
They will over charge you card at check in. They over charged me $100. Breakfast staff was rude.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Tyrone Mitchell-Williams, General Manager, Gestion de l’hôtel
Thank you for staying at the Country Inn and Suites-King George. We value all feedback and use it to train and lead our staff to make our guests stay and experience the best. The additional charge you see is for smoking. We are a 100% non-smoking facility and when it is discovered there was smoking in a room, charges are applied immediately. We thank you for choosing us for all your lodging needs and wish you a great weekend.
par un voyageur
Publié le 2 juill. 2024 sur Expedia
The one elevator to the second floor was all the way in the back of the building. If you had luggage and a room near the front of the building, you either had to carry up your gear to the second floor or walk down the first floor hall to the back of the building, take the elevator and then walk back to the front of the building.
Breakfast was good with choices. Saturday's breakfast was replenished well, Sunday's not so much. You had to ask for plates and other things that were not replenished.
Staff was nice and cordial. Rooms had refrigerators where they actually worked well.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Tyrone Mitchell-Williams, General Manager, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Country Inn King George. I will be sure to share your feedback with our team, especially the breakfast ambassador who always enjoys hearingfrom our guests. I am sorry to hear, however, that one of your breakfast days was less than expected. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Great place to stay, highly recommended!!!!
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Tyrone Mitchell-Williams, General Manager, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Country Inn and Suites-King George. I will be sure to share your feedback with our team, especially the housekeeping and front desk who always enjoys hearing from our guests. We thank you for choosing us for all your lodging needs and look forward to your return.
par un voyageur
Publié le 1 juill. 2024
Pool was not open and it was in the 90's
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Tyrone Mitchell-Williams, General Manager, Gestion de l’hôtel
Thank you for choosing to stay at the Country Inn-King George. We trust you had a pleasant, relaxing stay. We apologize that our pool wasn't open for your pleasure however we are working diligently to completely remodel the entire property to include the pool. Again, thank you for choosing us for all your lodging needs.
