Note fondée sur 36 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Endroit splendide!
Publié le 30 mai 2018 sur HotelsTrès belle région. Infrastructures de l’hôtel des annes 80 mais en cours de renovation. Service impecable (Paul, le gérant, fait un excellent travail de formation et de suivi de ses employés). Concernant la route pour y arriver, elle est en mauvais état mais elle est en train d’être rénovée. Mais même en mauvais état, il n’y a pas besoin de 4x4; il y a juste besoin d’un peu de patience. Le voyage vaud clairement le détour!
Commentaires de Gestion de l’hôtel
12 juill. 2018 par Paul, Gestion de l’hôtel
dear Andres, thank you for taking the time to review the Resort and we are glad you enjoyed the facilities and your stay, thank you for the kind words and yes I do have a great team at the Hotel, as you mentioned the Resort is busy with the refurbishment program and the Road will hopefully be finished by the end of the year
par un voyageur
Publié le 4 mars 2024 sur Hotels
par un voyageur
ZANDILE
Publié le 24 mars 2023 sur HotelsTHE WHOLE FACILITY EQUIRES AN UPGRADE. BUILDING CONSTRUCTION IS OF POOR QUALITY. A RE-THINK NEEDS TO BE DONE ON THE ARRANGEMENT OF THE INTERNAL OF YOUR BATHROOMS .
YOU HAVE A FANTASTIC STAFF.
I WOULD RECOMMEND ZANDILE FOR MANAGEMENT TRAINING. SHE WILL MAKE AN EXCELLENT MANAGER AT ONE OF YOUR RESORTS.
BOTH YOUR RECEPTION STAFF HAVE GREAT DECISION MAKING SKILLS. USE IT TO YOUR ADVANTAGE.
par un voyageur
What a pity
Publié le 20 déc. 2022 sur HotelsFirst you have to get to the resort where either road has pot holes that make driving extremely hazadous. It all started so well, met at the entrance by a man in a bow tie.
The staff are really nice, friendly and attentive, but there is no leadership. Simple things like a float for the shop or bar. The moment you step out of the gates of the resort you are harrased by "tour guides". There are absolutely no amenities like other Wild Coast resorts. The place comes across as the illigetimate child the group have to acknowledge is in the family, but don't want much to do with it.
Our lights went out at 10pm on the Saturday with 4.5 hour load shedding and we did not have any electricity til about 6pm the following day because when it was reported to when some one could be bothered to fix it took about 8 hours. There was no running water, meaning we could not shower or bath and owing to no electricity could not cook the food we brought or even make a hot drink.
By then we had voted with our feet and left to face the dangerous journey back to Mquanduli through the potholes.
I can safely say I will never darken their doorstep again.
This is a resort desperate for some investment and leadership, because the scenery is absolutely stunning.
This resort in particular was famous for its Seafood Supper, now the seafood is frozen, even the braai night is gone.
par un voyageur
Publié le 12 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
7 nov. 2022 par First Family , Gestion de l’hôtel
Hi SokaboPlease let us now what happened during your stay for the score you gave us :)
par un voyageur
Publié le 24 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
7 nov. 2022 par First Family , Gestion de l’hôtel
:) such delightful to see!We hope to see you soon again
par un voyageur
Publié le 12 janv. 2022 sur Hotels
par un voyageur
Totally unacceptable
Publié le 28 déc. 2020 sur Hotelspar un voyageur
Not good free wifi room cleaning stay a week not roomcleanig
Publié le 28 nov. 2020 sur HotelsNo reception. Will phone if room is ready still waiting. Free wifi room service and cleaning. Stayed a week no room cleaning. Room okay no fan must ask for toilet paper.
par un voyageur
Publié le 29 févr. 2020 sur Hotels
