Note fondée sur 343 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
70 % des clients le recommandent
3,4 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur de PUEBLO WEST

Publié le 23 août 2024 sur Expedia
It was ok. Just dated. Good price. Friendly staff.
5 sur 5
par un voyageur

Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Eva, Gestion de l’hôtel
Hello Patricia, Thank you for recognizing our efforts and giving us a positive ranking. We will never cease to please you with our services. Regards, Eva
4 sur 5
par un voyageur

Publié le 10 août 2024 sur Expedia
The king suite was newly renovated and very comfortable
Commentaires de Gestion de l’hôtel
14 août 2024 par Eva, Gestion de l’hôtel
Dear Christopher, Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Eva
5 sur 5
par un voyageur

Publié le 8 juill. 2024 sur Expedia
The receptionist was very accomodating. She was polite and kind. We need more people like her in this world.
Commentaires de Gestion de l’hôtel
2 août 2024 par Lisa, Gestion de l’hôtel
Hello Randy, Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Lisa
5 sur 5
par un voyageur

Where was the hot water

Publié le 2 juill. 2024 sur Hotels
Hot water wasn't hot enough. May have been a short in bathroom light switch.
Commentaires de Gestion de l’hôtel
2 août 2024 par Lisa , Gestion de l’hôtel
Hello Patrick, Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Lisa
4 sur 5
par un voyageur

Publié le 25 juin 2024 sur Expedia
Room was updated, good sized and clean. Appreciated the larger sized fridge. Staff was super helpful and gracious. The area was by a truck stop/truck parking, but that wasn’t an issue for us.
Commentaires de Gestion de l’hôtel
2 août 2024 par Lisa, Gestion de l’hôtel
Hello, Janice! Thank you for taking the time out to share your valuable review with us. We pride ourselves on providing our customers with excellent services and we are overjoyed to receive your feedback and appreciation. Regards, Lisa
3 sur 5
par un voyageur

Publié le 25 juin 2024 sur Expedia
Friendly staff check us in, one of the keys didn't work, the room smelled pretty strongly of cigarettes, and there was a hair on the toilet seat when we came in, overall felt clean otherwise.
Commentaires de Gestion de l’hôtel
2 août 2024 par Lisa, Gestion de l’hôtel
Apologies for the inconvenience caused, Andrea! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Lisa
5 sur 5
par un voyageur

Publié le 9 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Lisa, Gestion de l’hôtel
Hello Donald, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Lisa
2 sur 5
par un voyageur de Brooklyn

Publié le 8 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par Lisa, Gestion de l’hôtel
Hello John, We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Lisa
4 sur 5
par un voyageur

Could have been much better.

Publié le 2 juin 2024 sur Hotels
I checked in around 10:30pm. I had no hot water. Took a cold shower and notified the front desk. Told her that it would be fine as long as it was fixed before I left the following morning. When I woke up, still no hot water. I was offered the option to go shower in a different room but I had neither the time nor the desire to change rooms just long enough to shower. Also, my room didn't have a microwave or mini fridge. This location is a Motel since all of the units are accessible directly from the outside.
Commentaires de Gestion de l’hôtel
2 août 2024 par Lisa , Gestion de l’hôtel
Hello Chad, Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Lisa