Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cozy retreat at Kingswood
Publié le 21 août 2024 sur HotelsThe cozy apartment was very nice with a well-stocked kitchen and good A/C and heating system. Good laundry machines. Close to Kings Beach. The upstairs bed was very comfortable while the downstairs bed was fair.
Commentaires de Gestion de l’hôtel
26 août 2024 par Author, Gestion de l’hôtel
Hello Craig! Thank you so much for taking the time to share your recent experience at Cozy Retreat at Kingswood. We are so happy you enjoyed your stay here. The onsite team takes great pride in their property and it is feedback like this that we learn from and use to improve our services- We welcome the opportunity to host you again the next time you are in town!
par un voyageur
Publié le 5 août 2023 sur Expedia
Property was fine, great for our family to stay. However, we couldn't use the balcony as the owner had stored their boat and watersports equipment on it which was disappointing.
The welcome email with the key code details was sent out a week in advance, compared to the 3 days stated in the site information, and was from an unknown email address, and the details were in an embedded image that was not searchable so I had missed it at first. I only found it when I received a courtesy call the next day - I really recommend that the courtesy call happens on the day to make sure, and the email format needs to be changed so it is more user-friendly. The lodge is great, and it was a shame that it was difficult to access in the first place.
Commentaires de Gestion de l’hôtel
8 août 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.
par un voyageur
Publié le 18 avr. 2023 sur Expedia
Nice, clean & comfy. Plenty of stuff in the pantry if you forget to bring something you need for making meals.
Commentaires de Gestion de l’hôtel
19 avr. 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
par un voyageur
Publié le 6 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
par un voyageur
Publié le 23 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
4 janv. 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
