Note fondée sur 359 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Firelite Lodge, Gestion de l’hôtel
Hi Doaa, We sincerely appreciate your positive feedback about our hotel. We'd love to welcome you back in the future. If there's anything we can do to host an even greater stay for you, please let us know. Thanks again for staying with us.
par un voyageur de San Diego
Publié le 16 août 2024 sur Expedia
Clean, quiet, convenient location in North Lake Tahoe, with nice coffee. The check-in messaging for the days and weeks leading up to the visit were a little over the top. There is no AC which made for warm nights sleeping, though they tried to address with fans, and the mattresses are a little older. Good value for the money in the area, it gives you what you need.
Commentaires de Gestion de l’hôtel
19 août 2024 par Firelite Lodge, Gestion de l’hôtel
Hi Roxana, Thank you for your feedback! We're glad you enjoyed our location and coffee. Your comments about the check-in messages and the warmth nights are helpful, and we’re always looking to get better.We'll do our best to make your next stay more comfortable. We look forward to welcoming you back to North Lake Tahoe. Safe travels!
par un voyageur
Publié le 14 août 2024 sur Expedia
Classic Tahoe Motel - super clean and quiet. Lovely pool and location excellent. Hotel under construction in lobby. First experience w virtual check in / keys etc
Commentaires de Gestion de l’hôtel
14 août 2024 par Anj, Gestion de l’hôtel
Hi Sara,Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your stay with us.It’s great to know you found our rooms super clean and quiet, and appreciated our lovely pool and excellent location. We understand that the concept of contactless staff can be an adjustment for guests who are accustomed to more traditional forms of hospitality. Our team is always available by phone and email to assist with any concerns our guests may have, and we have a team onsite to respond to requests.We look forward to welcoming you back soon!
par un voyageur
Publié le 11 août 2024 sur Expedia
I will return. I loved the facilities. The code to enter and exit is super easy and convenient.
Commentaires de Gestion de l’hôtel
12 août 2024 par Firelite Lodge Team, Gestion de l’hôtel
Thank for your kind feedback. We are happy to know you enjoyed your stay with us.Easy check-in and checkout is what we strive for and we are glad to know you appreciate it. We hope to host you again next time!
par un voyageur de La Center
Publié le 6 août 2024 sur Expedia
The hotel is nice and clean and in good condition. However there is no air conditioning, but instead have fans in the room. On warm days/nights you’ll need to open the sliding glass door to let in the cool air because there are no windows. Of course this leaves your room unlocked and opened while you are sleeping, and at the least lets in the noise from the pool, which is right outside every room.
Commentaires de Gestion de l’hôtel
8 août 2024 par Firelite Lodge, Gestion de l’hôtel
Hi Thomas,Thank you for your feedback. We're glad you found our hotel nice and clean. We apologize for any discomfort due to the lack of air conditioning.Being in Lake Tahoe, our rooms usually stay cool with fans and the mountain air. We understand your concerns and are looking into better cooling solutions.We value your feedback and hope to welcome you back soon for a better experience. Feel free to reach out for any further assistance.Thank you,
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Firelite Lodge, Gestion de l’hôtel
We sincerely appreciate your positive feedback about our hotel. We'd love to welcome you back in the future. If there's anything we can do to host an even greater stay for you, please let us know. Thanks again for staying with us.
par un voyageur
Publié le 1 août 2024 sur Expedia
This place was nice. Very clean and easy to get to. I would stay here again. You never see any staff at the facility but they reply to texts if you need anything.
Commentaires de Gestion de l’hôtel
2 août 2024 par Firelite Lodge, Gestion de l’hôtel
Hi Sarah,Thank you for your kind review! We're delighted to know you enjoyed the cleanliness and convenience of our location. Our team is committed to providing prompt and efficient service, even if it's behind the scenes. We're thrilled you'd consider staying with us again and look forward to welcoming you back for another great experience. Safe travels!
par un voyageur
Publié le 1 août 2024 sur Expedia
I like that property was clean and across road from Lake Tahoe. Beds comfortable. Had fireplace, minifridge etc. It looked like interior had been recently updated. Quiet.
I didn't like the small bathroom. Had no place to set toiletries. No blow dryer. Exterior looks very dated and old.
Commentaires de Gestion de l’hôtel
9 août 2024 par Firelite Lodge, Gestion de l’hôtel
Hi Katherine,Thank you for sharing your experience, Katherine! I’m glad you liked how clean, comfortable and nice the place was. One of the best things about our hotel is its location!I’m sorry to hear about the small bathroom and lack of a blow dryer. We appreciate your suggestions and will look into making improvements.We hope to see you again soon and make your next visit even more special.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Anj, Gestion de l’hôtel
Thanks for choosing to stay with us, Arlyn. We welcome any and all feedback to earn those 10 out of 10 rating.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Very clean, and easy to access our room. Nice, clean pool. Easy, clean laundry area.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Anj, Gestion de l’hôtel
Hi Phoebe,Thank you for your feedback! We're delighted to hear that you found your room very clean and easy to access. We're also pleased to know that you enjoyed our nice, clean pool and the easy, clean laundry area. We appreciate your kind words and hope to welcome you back soon!
