Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2019 sur Expedia
Personnels très agréable mais pour ma part un manque d'hygiène Global.
Commentaires de Gestion de l’hôtel
1 août 2019 par L0rraine, Gestion de l’hôtel
We are so sorry that you had issues during your stay with us. Our staff work very hard to try to provide an enjoyable experience for all our Guests but thank you for bringing your concerns to my attention, which I will obviously be looking into.
With my very best regards
Tina & the Team
par un voyageur
Publié le 23 juin 2024 sur Expedia
Great service when checking in rooms are lovely and clean bathroom was amazing
Commentaires de Gestion de l’hôtel
1 juill. 2024 par L0rraine, Gestion de l’hôtel
Thank you so much, its always lovely to hear our Guests enjoyed their stay.Very kind regardsTina
par un voyageur
Publié le 11 mars 2024 sur Hotels
par un voyageur
Comfortable & quiet
Publié le 8 mars 2024 sur HotelsGreat stay, fab food & drinks reasonably priced, great breakfast. Staff really friendly & helpful, will certainly stay again.
par un voyageur
Publié le 21 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par L0rraine, Gestion de l’hôtel
Thank you for taking the time to post a review, and we are very pleased to see you enjoyed your stay. We hope to see you againKind regards from the Team at Andel Lodge
par un voyageur
Publié le 17 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Reception, Gestion de l’hôtel
Thank you for leaving feedback following your stayBest RegardsReception The Andel Lodge
par un voyageur
Meget træt
Publié le 17 oct. 2023 sur HotelsMeget slidt, utæt døre, hul i loft og vægge, ingen varme, vandrør larmede og næsten ingen tryk
Commentaires de Gestion de l’hôtel
19 nov. 2023 par Reception, Gestion de l’hôtel
Thank you for leaving feed back following your stay. We must admit we are confused by your review, having asked you multiple times if everything was to your liking during your stay and also again when you telephoned after you checked out, enquiring about lost property. On all occasions you replied that you enjoyed your stay and was happy. We are saddened that you didn't come to us direct as we could have moved you to another room. We have had our maintenance team address the issues you pointed out and thank you for bringing them to our attention. We hope to see you again if you ever visit the UK.Best Regards,Reception - The Andel Lodge
par un voyageur
An ok hotel but in need of a facelift
Publié le 4 sept. 2023 sur HotelsThe hotel is ok but it’s very old fashioned. It needs updating. The people are very friendly but the guest areas and rooms are decorated like something from the 1980s. Our room had a trouser press and one of those old fashioned box hair dryers. Functional but just outdated. The shower was impossible to regulate and was over a bath. Bars of hand soap were provided which again is just a bit old fashioned. The bed was comfortable and there was an easy chair in the room but the curtains weren’t lined so it was daylight from 7am and impossible to not get woken up. The shower also leaked and the bath panel was all bulging from being damp. For £105 a night excluding breakfast it was a bit expensive.
par un voyageur
Publié le 29 août 2023 sur Hotels
par un voyageur
Publié le 27 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2023 par Reception, Gestion de l’hôtel
Thank you for leaving a review following your stay. We hope to see you again if you are ever visiting Norfolk.Best Regards, Reception - The Andel Lodge
