Note fondée sur 512 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Idéal for training
Publié le 8 mai 2024 sur HotelsThis hotel is perfectly placed if you have to go to Nantel training. Lots of snacks around.
Commentaires de Gestion de l’hôtel
10 mai 2024 par Manager, Gestion de l’hôtel
Hello Grégory,We're stoked to hear that our hotel's convenient location suited your needs during your visit for Nantel training. We're glad you appreciated the nearby snack options. Should you have any future stays planned, we look forward to welcoming you again.
par un voyageur de Alexandria
Publié le 1 nov. 2024
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Manager, Gestion de l’hôtel
Hello William,We are delighted to hear that you had a wonderful experience during your stay with us! We hope to welcome you back again soon for another fantastic stay at our hotel.
par un voyageur
Publié le 25 août 2024 sur Expedia
Hotel caught on fire last night of stay , i was not compensated for the night at all but other than that the overall experience 8/10
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello David, We apologize for any inconvenience caused by the unexpected incident. Your feedback is valuable, and we appreciate your overall positive experience despite the situation. Should you have any further concerns, we recommend reaching out to management directly for assistance. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Robert,We are delighted to hear that you had a fantastic stay with us! If you have any further comments or suggestions, please feel free to contact us. We look forward to welcoming you back soon.
par un voyageur
Publié le 21 août 2024 sur Expedia
The shower and sink were both leaking. The maintenance man did come to our room. He couldn't fix it so they were going to call a plumber. The bathroom did not have a light around the mirror. The only light in the bathroom was near the shower area. I didn't survey the outside, so I won't make a comment. The breakfast was very good. The staff was good overall. I did talk to Joel, the manager, was nice. He was going to check into a discount or refund for us. Thanks!
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Mary,Thank you for sharing your detailed feedback regarding your recent stay. We appreciate your kind words about our breakfast and staff members. We strive to provide a comfortable experience for all our guests. If you have any further concerns or require assistance, we recommend reaching out to our management team directly for resolution. We hope to welcome you back in the future.
par un voyageur
Publié le 20 août 2024 sur Expedia
Thin walls and you can hear everything outside your room.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Lloyd, We apologize that the noise levels affected your stay and appreciate your feedback for us to further improve our services. Your comfort is important to us, and we will address this matter to ensure a more peaceful environment for all our guests.
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Sara, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us directly with any specific feedback you may have so we can address any concerns and improve for the future.
par un voyageur
Publié le 18 août 2024 sur Expedia
The stay was fine for a one night stay. I would suggest not staying on the bottom floor. Doors were slammed throughout the night.
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello laura, We appreciate your feedback and apologize for the disturbances you experienced. Please note that noise levels can vary during different stays and locations within the hotel. We recommend reaching out to our team if any concerns arise during your stay so we can address them promptly.
par un voyageur
I will look for another hotel next time...
Publié le 13 août 2024 sur HotelsWe were there for business. Could not stay connected to internet for more than 3 minutes at a time so that was inconvenience for us. Room was large and adequate. Pillows were way too soft and were uncomfortable. Breakfast was good. Attendant spent her time sitting at a table on her cell phone while both trash cans were overflowing and tables were dirty and not wiped off. We just needed a place to sleep and that's what we got. Not a lot of other hotels in the area, but will look for something else next time.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Catherine, We appreciate you taking the time to share your feedback with us. We regret to hear about the challenges you encountered during your stay but are pleased to know you found the room spacious and enjoyed the breakfast. Your comments will be shared with the relevant teams for further review. Should your travels bring you back to the area, we hope you will consider giving us another opportunity to exceed your expectations.
par un voyageur
Publié le 8 août 2024
The elevators and hallway was dirty, trash around. People were noisy in the hallway at 5:30 am. The staff we met were great, and the continental breakfast was very good, extensive, clean, well-stocked, and lightly attended when we went at 7:45. The room was nice, appeared to be recently renovated.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Gregory, We appreciate your feedback on the cleanliness of our elevators and hallways. We're glad you found our staff great and enjoyed the extensive continental breakfast. It's wonderful to hear that you liked the room, which was recently renovated. We hope to host you again for an even more enjoyable experience.
