Note fondée sur 557 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024 sur Expedia
This was the nastiest hotel I have ever stayed at! Bathroom was nasty, dirty sheets everything about this hotel was just dirty really needs to be shut down when I got there it was a guy complaining that he had blood on his bed and the hotel clerk didn’t seem to care to do anything about it then when I finally got into my room both beds had blood on them even the shower curtain had blood on it I definitely wouldn’t recommend this place to anyone not even a pet
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Joe, Gestion de l’hôtel
Dear Jamelwe checked your reservation details and your reservation was cancelled. You have not shown up at the property, no room number has been added to his reservation - which means that you did not even go into any room
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for the 10-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Bathroom door didn't close. Shower not very clean. Coffee pot quit working, but was repaced with new one promptly.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mike,Thank you for your feedback. We're sorry to hear about the issues with the bathroom door and the cleanliness of the shower. It’s good to know that the coffee pot was replaced quickly, though we regret that it was an inconvenience. Your comments will be shared with our team to address these concerns and improve our service. We hope to provide a better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Celia,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Businesses trip maybe, but not for family.
Publié le 25 août 2024 sur HotelsI had no issues with booking or at the front desk, but entering the room was another story. Firstly our 2yr old son didn’t want to go in the room. Then our almost 10yr old daughter noticed a roach that was the biggest I've ever seen(our house is in the woods in the country, and we burn wood for heat, so we're familiar with roaches). I believe seeing that, and the almost inch gap in the baseboard where the guy ran off to just made us all uncomfortable about wanting to stay.
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kaley,We are truly sorry to hear about the issues you experienced with the room. We understand how unsettling it can be to encounter pests and other concerns, especially when traveling with family. Your comfort and safety are our top priorities, and this is not the experience we aim to provide. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Gregory,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
par un voyageur
Publié le 16 août 2024 sur Expedia
Bed frame, solid sheet of metal made noise as you slept. Trash trucks picking up garbage in the entrance of motel, loud as hell. Air conditioners leaking water on walkways. Couldn't go into pool till last days there. Outside green light blinking all night, front entrance not so visible from road, especially at night. Bathroom looked like a blind person installed the caulk in all the corners of the room. Do have to admit the staff was great, very pleasant and helpful, the motel needs an upgrade, the fa-cade is old school 1960,s. It was close to my daughter's home so it was ok.
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Frank,Thank you for sharing your detailed feedback. We’re glad to hear that our staff was pleasant and helpful, though we’re sorry for the issues you faced. We apologize for the noise from the bed frame, the disruptions caused by trash collection, and the maintenance issues with the air conditioning and pool. Your comments about the bathroom and the motel’s exterior are noted, and we’re working on improvements. We appreciate your patience and hope to offer a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Staff was courteous and attentive to my needs and the room was very cozy and comfortable.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Malcolm X,Thank you for your lovely feedback! It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager
par un voyageur
Quality Inn.
Publié le 24 juill. 2024 sur HotelsStay was ok.Not as great as i thought. The moment i checked into my room the smell of Marijuana just hit me in my face. I am a highly allergic to that smell. And they said no smoking 🚭 in the room 🤔.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Alexandra,Thank you for your feedback. We're sorry your stay didn't meet your expectations and for the unpleasant smell of marijuana in your room. We take our no-smoking policy seriously and will address this issue promptly. Your comfort is important to us, and we apologize for the inconvenience. We hope you'll give us another chance to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Was pretty good but the TV didn't work while we was there
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Amanda,Thank you for your feedback. We're glad to hear that overall your stay was pretty good. However, we apologize for the inconvenience of the TV not working during your visit. Your comments are important to us, and we'll address this issue to ensure a more enjoyable experience for our guests in the future. We appreciate your understanding and look forward to welcoming you back soon.Sincerely, Hotel Manager
