Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Host Cancelled My Stay
Publié le 11 juill. 2024 sur HomeAwayI had a disappointing experience as my host hadn’t provided any check-in details the day of my stay. Check in is at 4pm, at 5pm I had reached my destination where the accommodation was and I realized I didn’t have any information regarding my check-in process. I reached out to the host who then informed me that the accommodation was double booked and my stay would be cancelled. I then had to scramble to find accommodation last minute after travelling for 12 hours from Canada without phone service to call around. I finally found another option to stay but ended up paying double the price due to it being last minute. I am still awaiting for customer support to reach out, but due to the aforementioned lack of cell service, it will have to wait till I’m back home to see how they resolve this and retain my support.
par un voyageur
Cosy stay at Christmas
Publié le 4 janv. 2024 sur HomeAwayA lovely little cottage which was warm and clean for our Christmas stay. Really well equipped kitchen, great bathroom with lovely shower, and comfy bedrooms. The location was nice and quiet while still feeling central. A few Christmas decs would have been nice, also there was no wood for the fire, but overall we had a lovely stay!
par un voyageur
Misled, unsafe stairs, and refused refund
Publié le 15 août 2023 sur HomeAwayI booked this property for my 81 year old partially sighted mother. There was no photo of the stairs, nor was there an access statement describing them. When we got into the property there was no way my mother could stay; she cannot see the differentiation of the steps owing to the thick brown shag carpet. She was tripping over the level changes on the ground floor, and the steep angle of the stairs and 90 degree turn made it unsafe and unsuitable for her. The 2005 Disability Act requires holiday lets to have a clear and accurate description of the layout of the property; this had neither. I was refused a refund from the owner, and VRBO investigated and advised I claim on the buyer’s protection from my credit card provider. This was obviously stressful as I had to find alternate accommodation at 4pm on. Friday, and have spent 3 weeks chasing for a refund. It’s a dumb problem to have as it could have easily been avoided had a photograph of the stairs been available on the booking information, and if the Access Statement had been written properly. TL/DR DO NOT BOOK FOR ELDERLY OR VISUALLY IMPAIRED. The stairs look like a nightmare for anyone with young kids too!
par un voyageur
Small changes could make it top notch
Publié le 28 juill. 2023 sur HomeAwayWe arrived late at night & it was dark. When getting out the car, I was asked by a neighbour if we knew where the parking space down the road was. Rather than helpful this felt quite passive aggressive.
We easily gained access to the property, but when I found the designated parking space, a car was parked in it. I took a photo & we messaged the host. Their response said they didn’t recognise the car. We had to pay to use the pay & display car park.
The bottom of the bath was damaged, which concerned us as we have two children under 5 years old. We reported this to the host who replied saying the bath was due to be replaced.
The TV & WiFi worked well & proves useful during the unsettled weather. The games in the cupboard in the lounge provided entertainment too. The foldaway table & chairs worked well.
The kitchen was fairly well equipped, although some newer/cleaner baking trays & chopping board would have been good.
The wardrobes & bedroom furniture provided good storage. It was helpful that the host was able to provide a travel cot & highchair for our youngest.
Some of the towels were were stained & very threadbare. This might’ve been understandable if it was the end of the season but it was July!
I grew up in Kingsbridge & when visiting we’ve stayed in other self-catering accommodation that has more of a personal touch & is more polished e.g., milk & bubbly in the fridge a handwritten note wishing you an enjoyable stay. Extras like this = 5*s!
par un voyageur de Kings Sutton
Perfect location for the centre of kingsbridge.
Publié le 28 août 2022 sur HomeAwayLovely well equipped cottage for our stay, right in the heart of Kingsbridge centre.
We enjoyed many of the local restaurants near by, including Indian, Turkish and and Chinese. All really high quality and loved by all of us.
par un voyageur
Glorious Kingsbridge
Publié le 19 juin 2022 sur HomeAwayA charming cottage in central but quiet location, comfortable and well fitted out. Parking very easy and great to be able to take the dog who enjoyed all the wonderful beaches nearby. Would recommend.
par un voyageur
Good location
Publié le 11 nov. 2021 sur HomeAwayWe had a week long stay at Rebecca’s property. We found property location is excellent since everything is available within short walk. Even though few restaurants are less than 30 seconds away we didn’t face any crowd, noise issues. Having a dedicated secured car parking spot was very helpful. It is a very good base to explore nearby location. All the arrangements were spot on.
par un voyageur
Perfect base!
Publié le 18 sept. 2021 sur HomeAwayThe cottage was in a great location and provided the perfect base for several day trips. We had everything we needed and enjoyed a peaceful weeks holiday.
par un voyageur
Great accommodation
Publié le 8 juill. 2021 sur HomeAwayEasy transaction very clean great base to other points of interest
par un voyageur
Great Location
Publié le 3 juill. 2021 sur HomeAwayGreat location for shops, pubs and restaurants. Lovely to walk around and excellent base to visit other parts of the area.
