Note fondée sur 883 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
avis
Publié le 27 août 2024 sur Hotelsclimatisation bruyante
Réseau au ralenti
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guy,Thank you so much for your valuable feedback. I'm pleased that you were satisfied with everything other than the air conditioner issue which detracted from your stay.The AC technician has been instructed to check the problem with AC & fix it or replace with New AC. We’ll make sure that this doesn’t happen again in the future. You are welcome again.Sincerely,Hotel Manager
par un voyageur
Publié le 21 mai 2024 sur Expedia
Le petit déjeuner laisse à désirer.
Personnel très accueillant.
Commentaires de Gestion de l’hôtel
23 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Katerina, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager
par un voyageur de TROIS RIVIERES
Publié le 1 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear FRANCOIS,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 6 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're thrilled to hear you enjoyed your stay with us. If there's anything specific you feel we could improve upon to make your experience even better next time, please don't hesitate to let us know. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 1 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your fantastic 5/5 review! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 25 mars 2024 sur Expedia
Le bain etait sale
Commentaires de Gestion de l’hôtel
29 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear gilles,Thank you for the stay at our hotel. We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We will hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!SincerelyHotel Manager
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Cet établissement a besoin de rénovations , d ailleurs une partie de l hôtel est dans les travaux , donc poussière et bruit .
Un peu décevant
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sylvie, Thanks for being a guest at our hotel. Our apologies for all the inconveniences you had with the stay as mentioned in the review. Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you with a good staying experience which you really deserved. Kindly understand and give us another chance to prove ourselves. Please visit us again.Sincerely,Hotel Manager
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Très près de I-95, très propre et plusieurs restaurants autour
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Johanne,Thank you for the stay at our hotel. We are glad to note that you found our hotel nice and it was close to the lot of places.We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to seeing you back here soon!!!Sincerely,Hotel Manager
par un voyageur de trois rivieres
Publié le 20 janv. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rene,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. It's very helpful.Sincerely Hotel Manager
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jacques,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager
