Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Menan, ID & St George, UT
Walk in the woods to hunt Deer, coyotes and turkey
Publié le 9 nov. 2024 sur HomeAwayNeeds portable vac to walk around and vac flies in the Fall months(when flies sneak in thru air gaps.
Everything else worked out very well for the two of us (me: 81 yr old Dad & 53 yr old son - Retired US ARMY Colonel.
par un voyageur
Keep looking…
Publié le 2 sept. 2024 sur HomeAwayPros
- Outdoor deck furniture
- View of lake
- Firepit
Cons
- Spiders everywhere inside the house
- Small wobbly refrigerator
- No screen on the basement door, would have been helpful to have a breeze for the mildew smell
- Blinds are hanging off of nails only and fell off multiple times
- Mail floor shower does not get hot
- Towels were dirty and there were only 6
- No dish towels
- Dining table chairs are dangerously wobbly, one specifically is uneven
- Not child friendly
- Black Mold covering the bottom outside door
- Dock had rusty nails sticking up
- Step exiting the bottom outdoor door was wobbly and we tripped multiple times.
- Outdoor swing is broken and unsafe to use
- Only a few burners on the grill worked
- no furniture to sit on while on main floor other than the table and stools so we didn’t have a place to play with the kids. We didn’t let them play in the basement due to the moldy smell.
par un voyageur
Neglect and Disrepair
Publié le 25 août 2024 sur HomeAwayUpon arriving to this property our first observation was the strong moldy smell wafting from the basement.
There were tons of areas in the house that seem to have been neglected for several years:
A broken screen door tossed on the porch near old moldy cushions, etc...
A broken screen attached to the door with holes spattered throughout.
Evidence of leaks in a few areas of the ceiling.
Mold Growing in the corner of the basement by the couch.
Broken hooks, toilet paper holders etc and ill-suited ceiling repairs.
Dead bug bodies smashed against dirty walls that have not been painted in quite some time.
A falling apart access panel above your head in the downstairs shower.
Broken, back heavy dining chair that kept falling over (loose legs).
Broken swing, rotting away as you sit on it and mold all over the back door and other neglected items rotting away.
Loose stones all over the falling apart retaining wall. (tripping hazard)
Broken dock tossed in off to the side of the yard and other debris.
The full list of items that were in disrepair or needing attention is too long to mention.
In the places where things had been repaired, shoddy work was evident.
Overall, the disrepair and mold smell left us with an unpleasant experience.
My husband, an experienced contractor and handyman, took dozens of pictures of the places where this property needs some real TLC.
note, it asks for a rating for "communication with property manager" but there was no communication.
par un voyageur
Acre lake chalet review
Publié le 7 juill. 2024 sur HomeAway*Missing items that would help the next party:
Kitchen colander
Clean kitchen drying rack for dishes ( the one I found was under the sink and a little moldy )
Mixing bowls/Salad bowls
Pot Holders
Hair Dryer
*Unsafe Items:
At least 2 of the kitchen chairs kept tipping over backwards onto the floor once you stood up out of them which was very hazardous with small children
A screen door with sharp edges was left laying on the deck with wet cushions and lawn chairs
Table on deck has very sharp corners for little heads
Dresser in downstairs bedroom very top heavy, top drawer slides open constantly
Lawn was not mowed or kept up
Online pictures are outdated, making the front lawn seem flat when in fact it is very rough with ruts and bumps, hard for our grand kids to walk on
Both front and back door handles were very loose and my husband had to tighten them
During our stay we emailed point of contact to ask about accessing the boat launch and still have not received an answer
Upstairs shower water did not get hot
Downstairs bathroom had a lot of spiders and webs and hair on the heater still that had not been cleaned
A lot of splatters on the walls & doors in bathrooms and kitchen that could be scrubbed off
2 boards on the dock were very weak & spongy to the point we had to step over them
With some more attention to detail, more thorough cleaning and a few fixes we would consider staying again as it’s a nice area
par un voyageur
What a mess
Publié le 14 avr. 2024 sur HomeAwayThe place was not cleaned when we arrived. Tried contacting the owner with no avail. Was in contact with Vrbo and evolve.
Commentaires de Gestion de l’hôtel
2 mai 2024 par VrboOwner, Gestion de l’hôtel
Hi Sharon, we're sorry to hear you experienced a disappointing experience during your stay. After reading your feedback, the homeowner wanted to share the following:We sincerely apologize for the issues you experienced with the cleaning. We understand how important cleanliness is for a comfortable and enjoyable stay, and we're sorry that this aspect did not meet your expectations.We have since replaced the cleaning crew and are ensuring that necessary steps are taken to prevent similar issues in the future. Additionally, we have refunded the cleaning fee to make up for some of the inconvenience you experienced.Thank you for your review, and we hope to welcome you back in the future.
par un voyageur
Publié le 2 janv. 2024 sur Expedia
par un voyageur
Needs to be kept up with
Publié le 31 août 2023 sur HomeAwayProperty was not kept up with and clean. Ants all over the kitchen counter in the morning. Holes in the ceiling in the showers. Guests since May have been saying it needs to be cleaned better by the cleaning crew.
Commentaires de Gestion de l’hôtel
14 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Tim, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
- We use a cleaning service to have the home professionally cleaned before each guest's arrival. We wish you had reached out to the Guest Contact during your stay if there were any issues you needed addressing.
- We would have done everything we could to resolve them immediately so that you could enjoy the home. We have also talked with our cleaning crew to ensure that this issue does not recur for future travelers.
- We take claims like this seriously and would like to clarify the items mentioned in your review. We immediately had a professional team investigate the property for ants. The technicians did not find any evidence of ants.
- As the home is located in nature, ants can occasionally enter if doors or windows are left open, so we believe you may have experienced a few harmless bugs during your stay. We apologize for any inconvenience.
- While we do regret our home was not up to your expectations, we are happy to share that no issues were reported by the guests who stayed the following weekend.
- Your feedback assists us in understanding our guests' perspectives and improving wherever possible. Thank you for sharing your review!
par un voyageur
Getaway Fixer Upper
Publié le 9 juill. 2023 sur HomeAwayGrease in oven added smoke to our supper.
Inoperative smoke alarm did not improve the situation.
No hot water in main floor shower.
Mechanical issues are too numerous to list.
Dock was damaged and unusable even thou property manager informed that she had a picture from the same day that we arrived
Commentaires de Gestion de l’hôtel
14 août 2023 par VrboOwner, Gestion de l’hôtel
Response
Hi Raymond, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
We’ve passed your feedback along to the cleaning service to make sure that future guests can rest easy when they stay with us. The safety of our guests will always be our highest priority, and we’re happy to confirm that your concerns have been resolved.
-The batteries were all replaced in the smoke alarms
-The oven has been thoroughly cleaned and is ready to use
-The dock is now completely fixed and in good working condition
We truly go above and beyond for our guests and are confident that future guests will enjoy this wonderful waterfront property. Thanks for letting us know about your stay!
par un voyageur
Great house and great location
Publié le 16 janv. 2023 sur HomeAwayThe house is a great house snd great location. We tried to contact the property manager because one bed had dirty sheets and we never received a call back. We then called the main number and they said they would reach out to the property manager, and still no response.There weren’t any other sheets in the house so we could change them ourselves, and we got in late the first night.. My four star review was more so for the property manager, otherwise I would have given it 5 stars. My kids loved it.
par un voyageur
Beautiful property on the water
Publié le 9 oct. 2022 sur HomeAwayThe house is beautiful and clean. We had a fun time exploring neighboring towns and eating at the local restaurants. We will be back.
