Note fondée sur 362 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2016 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Travel Inn Kingsport Management, Gestion de l’hôtel
Dear Marlon,Thank you so much for awarding us a positive rating for your stay at our Travel Inn Kingsport hotel. You have brought a smile to our faces. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Kingsport.Regards,Travel Inn Kingsport Management
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Travel Inn Kingsport Management, Gestion de l’hôtel
Dear Bryana,We are sorry to hear that you didn't enjoy your time during your stay with us at Travel Inn Kingsport. We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. We wish you would have alerted our staff about the issues you experienced. They would have gladly looked into it and resolved it. We hope you give us another chance to earn your loyalty.Sincerely,Travel Inn Kingsport Management
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Travel Inn Kingsport Management, Gestion de l’hôtel
Dear Shawna,Thank you so much for your wonderful feedback and perfect rating! We’re thrilled to hear that you enjoyed everything about your stay. Your satisfaction is our top priority, and your kind words motivate us to keep delivering exceptional experiences. We look forward to welcoming you back soon!Regards,Travel Inn Kingsport Management
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Walking in, I instantly noticed the room stank of mildew. I opened the mini fridge and a cockroach ran out. A quick look around the room found a lot of cockroach feces, dirty bedsheets, stained towels, and a phone that did not work. The person on duty did not care whatsoever, however did give me a cleaner room.. still kind of gross sheets and one gross towel, but no signs of cockroaches… just slept on top of the comforters.. so gross.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Travel Inn Kingsport Management, Gestion de l’hôtel
Dear Guest,We sincerely apologize for your experience and the issues you encountered during your stay. Cleanliness is a top priority, and we’re sorry we fell short. Please know that we take your feedback seriously and will immediately address the concerns you’ve raised with our housekeeping and maintenance teams. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide you with a more comfortable and enjoyable stay.Sincerely,Travel Inn Kingsport Management
par un voyageur de charlotte
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Travel Inn Kingsport Management, Gestion de l’hôtel
Dear Muhammad,Thank you for awarding your stay with us a positive review. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Travel Inn Kingsport!Regards,Travel Inn Kingsport Management
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Roach motel
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Travel Inn Kingsport Management, Gestion de l’hôtel
Dear Shannon,We're sorry to hear that your experience did not meet your expectations. We take cleanliness and guest satisfaction very seriously, and what you described is not in line with our standards. Please contact us directly so we can address your concerns and work to make things right. Thank you for bringing this to our attention. Regards,Travel Inn Kingsport Management
par un voyageur
Publié le 25 août 2024 sur Expedia
Half a joint and razor under bed , nasty not cleaned
Commentaires de Gestion de l’hôtel
28 août 2024 par Travel Inn Kingsport Management, Gestion de l’hôtel
Dear Anna,We sincerely apologize for the unacceptable condition of your room. Finding such items under the bed is not representative of our standards, and we're taking immediate steps to address this with our housekeeping team. Your feedback is crucial for us to improve our cleanliness protocols. Please contact us directly so we can discuss this further and offer our apologies in person. Thank you for bringing this to our attention. Regards,Travel Inn Kingsport Management
par un voyageur de Hohenwald
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Travel Inn Kingsport Management, Gestion de l’hôtel
Dear Tina,Thank you for a Perfect Score Rating on your stay at Travel Inn Kingsport. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit. Regards,Travel Inn Kingsport Management
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Travel Inn Kingsport Management, Gestion de l’hôtel
Dear Richar,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Travel Inn Kingsport. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Travel Inn Kingsport hotel soon! Regards,Travel Inn Kingsport Management
