Note fondée sur 64 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
89 % des clients le recommandent
4,8 Propreté de la chambre
4,7 Service et personnel
4,9 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 8 févr. 2023 sur Expedia
Place was very clean and comfortable.
5 sur 5
par un voyageur

Publié le 3 janv. 2023 sur Expedia
I stayed at this property plenty of times and there is nothing not to love about it. Its home away from home. I feel completely safe!
Commentaires de Gestion de l’hôtel
13 janv. 2023 par Management, Gestion de l’hôtel
Thank you for your kind words and repeat patronage of our property. We are thrilled to hear that you have had a great experience every time you have stayed with us, and that you feel completely safe. We truly appreciate your loyalty, and we are glad that our property is your home away from home. We look forward to welcoming you back soon.
5 sur 5
par un voyageur

Publié le 22 août 2021 sur Expedia
This was a great place to spend my time in Jamaica. It was clean, very quiet and had an amazing view of the hills and in a great neighborhood. The manager was fantastic, she helped us every step of the way, understanding. I would not think of a better place to stay.
Commentaires de Gestion de l’hôtel
13 janv. 2023 par Management, Gestion de l’hôtel
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us and that you found the property clean, quiet and with an amazing view of the hills. We are glad that you found the neighborhood to be great and that our manager was fantastic and helped you every step of the way. We are thrilled that you consider our property to be the best place to stay in Jamaica, and we look forward to welcoming you back soon.
5 sur 5
par un voyageur

Publié le 29 déc. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
13 janv. 2023 par Management, Gestion de l’hôtel
Thank you for your review!
4 sur 5
par un voyageur

great place to stay

Publié le 10 août 2020 sur Hotels
We had a misunderstanding on our end with the management company and quarantine expectations. However we have stayed here before and would highly recommend Casa royal anytime you’re traveling to Jamaica.
Commentaires de Gestion de l’hôtel
13 janv. 2023 par Management, Gestion de l’hôtel
Thank you for taking the time to leave a review of Casa Royal. We are glad to hear that you have stayed with us before and that you would recommend us to others. We hope to have the opportunity to host you again in the future and make your stay even more enjoyable.
5 sur 5
par un voyageur

Publié le 5 avr. 2020 sur Expedia
The manager and staff are excellent! They are responsive, friendly, professional and prompt.
Commentaires de Gestion de l’hôtel
9 avr. 2020 par -Manager, Gestion de l’hôtel
Thank you for your review.
1 sur 5
par un voyageur

Publié le 23 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
9 avr. 2020 par -Management, Gestion de l’hôtel
During the COVID-19 outbreak the government closed all airports and requested all villas close operation. We are sorry we could not accommodate your reservation due to regulations and would like to offer you a free 4 night stay as soon as the global pandemic has subside.
4 sur 5
par un voyageur

Good service, clean and comfortable apartment

Publié le 4 mars 2020 sur Hotels
Very nice place, clean and comfortable ad the manage is a warm and caring lady. They want you to check out by 10am latest of a late check out feel will apply. This is the only reason it is not a perfect score because the apartment is very nice and the service otherwise was excellent.
Commentaires de Gestion de l’hôtel
18 mars 2020 par -Management, Gestion de l’hôtel
Thank you for the review. An apartment of this size does take a few hours to detail and be ready for 3pm. We thing 10am is a decent time because some guest check in at 2pm.
5 sur 5
par un voyageur

The 2 bathrooms was a huge plus, nice stay

Publié le 25 févr. 2020 sur Hotels
The neighborhood is quiet. Only "downside" would be the assigned parking is further from the lobby door that others. In viewing online we actually thought the property had Jacuzzi, but we mistaken it with Casa Tianna and were a little disappointed when we found out it was our error. Nonetheless an overall good experience and we would return. Good communication by the owner.
Commentaires de Gestion de l’hôtel
29 févr. 2020 par -Manager , Gestion de l’hôtel
Thank you for your review. True, the parking is about 12 spaces from the lobby door but I am not entirely sure that is a lot of walking. Thanks again for your review and we look forward to hosting you again in the near future.
5 sur 5
par un voyageur

Almost a perfect stay at Casa Royale Apartments

Publié le 22 févr. 2020 sur Hotels
The lack of chair on the balcony is the only reason I am not giving this stay a perfect rating. The balcony is small but at lease one chair could work. Everything was amazing. I could live in that apartment. Love the two bathroom option because I hate sharing bathroom. Perfect apartment and highly recommended.
Commentaires de Gestion de l’hôtel
29 févr. 2020 par -Manager , Gestion de l’hôtel
Thank you for your review. The balcony is moderate size and we will consider a chair. The two bathrooms are a big plus at Casa Royale.