Note fondée sur 643 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Aleisha, Gestion de l’hôtel
Dear Philippe,Thank you for your positive review and taking the time to share your feedback. We are thrilled to hear you had a good experience here at Holiday Inn Express Kingston West.Thank you for choosing to stay with us and we hope to welcome you back for another great stay.Sincerely,Aleisha FraserGuest Services
par un voyageur
Publié le 18 août 2024 sur Expedia
Excellent comme endroit.
Commentaires de Gestion de l’hôtel
31 août 2024 par MF , Gestion de l’hôtel
Dear Michael, Thank you for your review! We’re delighted to hear that you found our location excellent. We look forward to welcoming you back and hope to provide an even better experience on your next visit. Safe travels!
par un voyageur
Publié le 17 août 2024 sur Expedia
Nice hotel with included breakfast, pool and free parking. Seems fairly new and room was clean.
Little side note: the breakfast area is way too small to accommodate everybody. People had to try to find seats in other areas of the hotel or go back to their room. Another area could be made available or the breakfast hours should be extended to allow a better flow of people.
Commentaires de Gestion de l’hôtel
31 août 2024 par MF , Gestion de l’hôtel
Dear Corantine, Thank you for your feedback! We’re glad to hear you enjoyed our hotel, including the breakfast, pool, and free parking. We appreciate your note about the breakfast area. We understand that space can be a challenge during peak times, and we’ll look into options for improving the flow, whether it’s by extending breakfast hours or creating additional seating. Your suggestions are valuable to us as we strive to enhance our guests' experience. We hope to welcome you back soon for another great stay. Safe travels!
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Aleisha, Gestion de l’hôtel
Dear Celine.Thank you for your 4/5 rating! We are glad to hear you enjoyed your stay and appreciate your feedback. We hope to welcome you back for another great stay!Sincerely,Aleisha FraserGuest Services
par un voyageur
Publié le 5 août 2024 sur Expedia
Belle place
Commentaires de Gestion de l’hôtel
22 août 2024 par MF , Gestion de l’hôtel
Dear polycarpe,Thank you for your kind words! We're delighted to hear that you found our place beautiful. We look forward to welcoming you back for another wonderful stay!Sincerely, Guest Services
par un voyageur
Publié le 4 août 2024 sur Expedia
Très apprécié de pouvoir sécher nos serviettes
Commentaires de Gestion de l’hôtel
22 août 2024 par MF , Gestion de l’hôtel
Dear Amelie, Thank you for your feedback! We're glad to hear that you appreciated the ability to dry your towels. We look forward to welcoming you back!Sincerely, Guest Services.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Good service , clean and quiet
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Aleisha, Gestion de l’hôtel
Dear Patrick,Thank you for the perfect rating! We are delighted to hear that you had a fantastic experience with us and found our service good and hotel clean and quiet. Your positive feedback means a lot to our team and we hope to welcome you back for another great experience here at Holiday Inn Express Kingston West!Sincerely,Aleisha FraserGuest Services
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Petit déjeuner pas assez diversifié. Pas de pomme de terre par exemple. Pas assez de fruit.
Commentaires de Gestion de l’hôtel
2 août 2024 par Aleisha, Gestion de l’hôtel
Dear Mael,Thank you for choosing to stay with us at Holiday Inn Express Kingston West. We are happy to hear you enjoyed your overall stay. We do apologize that we did not meet your expectations for breakfast offerings. Your input is valuable to us and we will take your ideas into consideration as we strive to improve guest satisfaction.Thank you for taking the time to write a review. We hope to have the opportunity to welcome you back for another stay.Sincerely,Aleisha FraserGuest Services
par un voyageur
Publié le 26 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
2 août 2024 par Aleisha, Gestion de l’hôtel
Dear Sebastien,Thank you for choosing to stay with us here at Holiday Inn Express Kingston West. We are thrilled to hear you had a fantastic stay. We hope to welcome you back for another great stay!Sincerely,Aleisha FraserGuest Services
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Hotel neuf, propre et vraiment confortable.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Aleisha, Gestion de l’hôtel
Dear Isabelle,Thank you for sharing your recent experience here at Holiday Inn Express Kingston West. We are delighted to hear that you found our hotel to be new, clean and very comfortable! Creating a welcoming and comfortable environment for our guest is a top priority for us! Your feedback reassures us that we are on the right track in providing exceptional experiences!Thank you again for the wonderful feedback. We hope to welcome you back for another enjoyable stay !Sincerely,Aleisha FraserGuest Services
