Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
3,9 Service et personnel
5,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 déc. 2022 sur Expedia
I did not get to stay. My reservation was cancelled because I did not call 72 hrs before arrival
Commentaires de Gestion de l’hôtel
30 déc. 2022 par -Management , Gestion de l’hôtel
Expedia canceled the reservation due to issues with the credit card payment. The card company relayed information regarding inappropriate use of the card. We are unsure why this led to a bad review for the property.
par un voyageur
Publié le 2 janv. 2022 sur Expedia
These people cancelled my reservation and rebooked me for another property in a ghetto area without my consent, claiming it was an upgrade while I was on route to Jamaica. Then had the nerve to tell me if I wasn't pleased to just cancel. I arrived in Jamaica having nowhere to stay and now I'm having to fight with them to get my refund. Last time Expedia told me the property manager is denying having done business with me. Be careful, don't trust them.
Commentaires de Gestion de l’hôtel
16 févr. 2023 par Management, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are sorry to hear that your reservation was cancelled, and you were relocated. Expedia made an error and contacted us to see what we could do to help, and we told them they made an error, and we were already booked. They proceeded with relocating you, not us; we are just hosts, and when you pay, Expedia holds the money until you checkout. We do not have the money or authority to relocate you; Expedia did that. I am very sorry that didn't work out well, but that is something between you and Expedia. It is rather unfortunate that you decided to leave this review on our property, and that is correct; we denied doing business with you because we did not do business with you. We received a reservation, which was followed by a phone call to see if we could assist; we informed Expedia that we were unable to assist, and that is all we know about your reservation. We are committed to providing our guests with the best experience possible, and we apologize for any inconvenience or frustration that you experienced.
par un voyageur de buffalo
Publié le 12 oct. 2021 sur Expedia
Worsted ever
Commentaires de Gestion de l’hôtel
17 janv. 2023 par Management, Gestion de l’hôtel
We apologize for any dissatisfaction you may have experienced during your stay. We value your feedback and would appreciate the opportunity to speakwith you in more detail about your experience to see how we can improve.
par un voyageur de Miramar, FL
Publié le 30 août 2019 sur Expedia
Everything went smoothly. My host was on time friendly and took me through a proper orientation. Check-in and checkout was easy peasy. I would recommend. I felt so at home, that I was reluctant to fly back to Florida. Thanks Ricardo and crew. God bless you. 🙏
Commentaires de Gestion de l’hôtel
20 sept. 2019 par -Manager, Gestion de l’hôtel
Thank you for the review.
par un voyageur de Miami, Fl
Publié le 21 août 2019 sur Expedia
Oakland guest Apartments is a go-to spot for me. Unlike a hotel I can come in town for a week or two have my mother and my sister over for dinner with the full kitchen and spend quality time with my family. The staff is great and very helpful. Once everything is settled at the time of check in its like I have my own house here in Jamaica. I would recommend anyone looking for a place anywhere in Kingston to check this place out.
Commentaires de Gestion de l’hôtel
20 sept. 2019 par -Manager, Gestion de l’hôtel
Thanks for the review and the kind words.
par un voyageur de LA
Publié le 3 avr. 2019 sur Expedia
The spot has to be the most convenient location in all of Kingston. We did not even need the car we rented. We walked to the shop, restaurants, even the barber. The subway sandwich shop is just by the gate and there were a few restaurants that delivered. There is a nice karaoke bar to the west across from the Texaco that on the roof top that we visited on the manager recommendation. Cozy apartment but definitely 5 star for service.
Commentaires de Gestion de l’hôtel
17 janv. 2023 par Management, Gestion de l’hôtel
We are so glad to hear that you found our property's location to be convenient and that you had an enjoyable time exploring the local area. It's great to hear that you found the apartment cozy and that our manager was able to provide you with great recommendations for dining and entertainment. Thank you for taking the time to leave such a thoughtful review, and we hope to have you as our guest again in the future.
par un voyageur
Publié le 26 févr. 2019 sur Expedia
The location was central. Entrance swipe card only worked sometimes.
Commentaires de Gestion de l’hôtel
27 févr. 2019 par -Manager, Gestion de l’hôtel
Thank you for the review. We addressed the card situation immediately and discovered the magnetic strip was worn. Thank you for letting us know.
par un voyageur
Great experience
Publié le 11 févr. 2019 sur HotelsClean, great price, great location
Commentaires de Gestion de l’hôtel
13 févr. 2019 par - Management, Gestion de l’hôtel
Shanae, that you for the reveiw
par un voyageur
Publié le 15 nov. 2018 sur Expedia
The property is well maintained and safe. Located within walking distance of stores and restaurants.
You have everything you need inside the unit.
Flatscreen tv, full size fridge and AC in the bedroom.
Wifi is very fast and rooms feel homely.
I would go back again.
Commentaires de Gestion de l’hôtel
21 nov. 2018 par -Management, Gestion de l’hôtel
Thanks a million for the review
Recommandé
pour Tout le mondepar un voyageur de Buckhead, GA
Very centrally located apartment
Publié le 14 sept. 2017 sur Expedia
Pour : It is on the main and on the bus route. Chartered cars are easy to get and cheap.
Emplacement : New Kingston, Half Way Tree, Restaurants, Clubs, ATM, Supermarket, JUST EVERYTHING!!!
The apartment was well kept, clean, has everything we needed including, WiFi, AC, hot water, pots and pans to make meals. The management was very professional and on time. The driver picked us up at the airport and he was very informative. The apartment is on Constant Springs Road and it is a quick 3-minute drive to Half way tree. Since it was on the beating path we did not even need a car to get around. The guards were also very helpful and directed us to all the happening places around the city. Wonderful stay, great vacation, I highly recommend this spot to all visitors and locals, I would stay there again.
Commentaires de Gestion de l’hôtel
17 sept. 2017 par Management , Gestion de l’hôtel
Mr Forrester, many thanks for the review. We are here to serve your needs whenever you come back to the island.
